Business Intelligence Manager

Main Responsibilities

• Develops and executes the FSQA data and analytics strategy aligned to enterprise food safety, quality, and regulatory objectives
• Owes FSQA data governance, including standardization of data definitions, structures, and reporting frameworks across all systems and sites
• Establishes data quality, validation, and audit processes to ensure accuracy, consistency, and integrity of FSQA data
• Led advanced analytics to identify food safety and quality trends, risks, and opportunities across data sources (e.g., audits, regulatory inspections, environmental monitoring, customer feedback, pest control)
• Develops predictive and risk-based models to proactively identify emerging issues and prioritize mitigation efforts
• Translates complex datasets into actionable insights and recommendations that inform decision-making at plant, corporate, and executive levels
• Designs, develops, and deploys enterprise dashboards, scorecards, and reporting tools to provide real-time visibility into FSQA performance
• Defines and standardizes KPIs across manufacturing and supplier programs, ensuring alignment and consistency
• Delivers executive-level reporting and presentations to communicate performance, risks, and opportunities clearly and effectively
• Partners with IT and data engineering teams to design and implement scalable data architecture, including ETL processes, data pipelines, and system integrations
• Leads integration of FSQA systems (e.g., SafetyChain, eBacMap, QA Studio) to enable seamless data flow and reporting
• Drives automation of data processes, including data ingestion, cleansing, validation, and reporting
• Analyzes FSQA and operational processes to identify inefficiencies, risks, and improvement opportunities
• Drives system and process improvements to enhance data usability, reporting efficiency, and decision-making capability
• Supports implementation and optimization of FSQA systems in partnership with the Quality Systems team
• Ensures FSQA data supports regulatory compliance, audit readiness, and traceability requirements
• Provides data, reporting, and analytical support for regulatory inspections, audits, and investigations

Cross-Functional Leadership & Influence

• Partners with FSQA, Operations, Supply Chain, and IT teams to align data strategy with business needs and operational priorities
• Acts as a key advisor to FSQA leadership, translating data into business insights and strategic recommendations
• Built organizational capability in data literacy and analytics through training, tools, and standardized reporting
• Enabled adoption of dashboards and data tools across FSQA and operations teams
• Establishes clear expectations, accountability, and performance standards to ensure system effectiveness and data integrity across all sites
• Manages relationships with third-party data providers and system vendors, ensuring alignment with FSQA data and reporting requirements
• Coordinates development of external reporting tools and analytics solutions where applicable