Business Intelligence Engineer, Worldwide Customer Service Finance

Key job responsibilities

• Partner with Engineering, Operations Finance and Capacity Planning teams around the world to standardize processes, improve front-end reporting, and create mechanisms to scale tools to accommodate rapidly changing business needs.
• Build and maintain efficient near real-time data pipelines that bring together important operations and finance data from disparate data sources.

Basic Qualifications

• 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
• 2+ years of SQL, ETL or Oracle experience
• 1+ years of processing large, multi-dimensional datasets from multiple sources experience
• 1+ years of performing statistical analysis experience
• 1+ years of developing automated reporting experience
• Experience with data visualization using Tableau, Quicksight, or similar tools
• Experience with data modeling, warehousing and building ETL pipelines
• Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling

Preferred Qualifications

• Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift
• Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets
• Experience in Statistical Analysis packages such as R, SAS and Matlab

About the role

Everything we do at Amazon is focused on being “Earth’s Most Customer-Centric Company”. At the core of this customer centricity is the Amazon Customer Service organization. We are currently looking for a highly analytical, creative and forward-thinking Business Intelligence Engineer to join our Customer Service Finance team.

This role has flexibility to be located in Bangalore or Hyderabad.

Benefits

• Comprehensive benefits including health insurance, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

USA, WA, Seattle - 99,500.00 - 160,000.00 USD annually