Business Intelligence Engineer I

About the role

Joining Trend Health Partners means becoming a part of a dynamic growing organization that promotes a collaborative and innovative work environment. Our comprehensive compensation package includes competitive salaries, highly valued health insurance, a 401(k) plan with employer match, paid parental leave, and more.

Role and Responsibilities

• Manage internal business applications used to manage operational workflows.
• Oversee the scheduling and coordination of tasks, jobs, and tactics within internal business applications.
• Cook up and maintain client and user accounts in business applications, ensuring all information is current and accurate.
• Monitor and manage jobs and workflows within business applications to ensure efficient operation and timely completion of tasks.
• Maintain scheduled reports in Looker and PowerBI.
• Develop and implement tactics within business applications to streamline processes and improve efficiency.
• Manage the SFTP portal, including creating, updating, and maintaining accounts for internal logins and clients.
• Import and export data through business applications, performing data cleansing as required.
• Learn and become proficient with business applications, including jobs, tasks, scripts, and development.
• Supply IT with requirements and procedures for data pulls and data preparation.
• QA automated reports created by IT.
• Analyze disparate types of data to identify trends.
• Identify process improvement opportunities and implement creative solutions to improve efficiency.
• Achieve individual productivity and quality goals.
• Communicate to management any issues that would impede accuracy or timely completion of work.

Qualifications

• Bachelor of Science degree or suitable experience in a related field.
• Proficiency with data management and inventory systems.
• Experience with data import/export and data cleansing.
• Familiarity with SFTP protocols and account management.
• Strong analytical skills with the ability to identify trends and patterns in data.
• Excellent communication and interpersonal skills to effectively liaise between Operations, IT, and clients.
• Proactive and creative problem-solving abilities to identify and implement process improvements.
• Self-motivated with a strong desire to learn new tools, technologies, and processes.
• Able to manage multiple tasks and projects simultaneously.
• Strong organizational skills and attention to detail.
• Capable of functioning autonomously and collaboratively within a team.

Preferred Skills

• Experience in the healthcare industry or with provider denials workflows.
• Background in IT or business technology.
• Experience with BI tools such as Looker and Power BI.
• Understanding of databases and warehouses, including MySQL, Snowflake, and Databricks.
• Mental and Physical Demands
• The position will be exposed mainly to an indoor office environment and will be expected to work in or around computers and printers.
• The nature of the work is sedentary, and the employee will be sitting most of the time.
• Essential physical functions of the job include typing and repetitive motion to utilize computer software and hardware continuously throughout the day.
• Essential mental functions of this position include concentrating on analytical tasks, reading information, and communicating verbally and in writing with others continuously throughout the day.

Related Duties as Assigned

This job description documents the general nature and level of work but is not intended to be a comprehensive list of activities, duties, or responsibilities required for this position. Consequently, employees may be asked to perform other duties as required.

Exemptions as Provided Under the ADA and Title VII of the Civil Rights Act

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above.