Business Intelligence and Research Manager

Mission

Cape is America’s privacy-first mobile carrier. Our mission is to be a force for good in global wireless. Founded in 2022 by privacy advocates, Cape builds a secure and private mobile network from the ground up.

The Role (also the Mission)

• Metrics: Define and develop business-unit metrics and associated dashboards that quantify the health of our business.
  • This may require implementing and optimizing internal systems to track those metrics.
• Insights: Dig into data, both quantitative and qualitative, to deliver strategic and actionable insights on topics like willingness-to-pay, feature trade-offs, and optimal plans structure and tiering.
  • You are as comfortable writing an SQL query as you are getting on a call with a customer to conduct a user interview.
• Planning: Build financial models and projections, appropriately benchmarked with well-founded and sourced assumptions, and track progress towards and deviation from goals.
  • You can model the ROI of individual investment decisions, sizing the upside, framing the risk, and pressure-testing assumptions.

Requirements for the role

• 4+ years of consulting, banking, investing, or business intelligence or market research experience
• Strong analytical aptitude. You intuitively think about problems in terms of numbers and models, and you are able to quickly execute analyses in Excel or SQL.
• Prior experience running brand surveys and creative testing is a plus.
• Fluency with tools and using AI to work faster and smarter with data, and the judgement to know when the output is right and when it looks off.
• Ability to present findings and recommendations to a senior leadership audience, fielding challenges and incorporating feedback.
• Structured and logical thinker with the ability to quickly get up to speed on new industries, products, and challenges.
• Self-driven and relentlessly proactive. You don’t need someone to tell you to “move.” You just move.

Compensation

$150k - $185k

Culture & Values

• We hire excellent people, give them outsized responsibility, and trust them to execute.
• We believe that personal privacy and national security are not at odds, and that they can be reconciled through strong technology.
• We believe companies exist to build awesome things and take care of the people who build them, so we offer top-tier healthcare, 401(k) matching, and a generous vacation policy that our team actually uses to recharge.
• We believe that a stronger company and a better product are built by people from all walks of life.
• We hire without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, or Veteran status.