Business Intelligence Analytics Engineer

What you will be responsible for

• Build and maintain dashboards and reports that provide real-time visibility into company performance, including MRR, NRR, and customer lifecycle metrics.
• Conduct in-depth analyses on key business topics to support operational decision-making and strategic planning.
• Identify and proactively surface trends, anomalies, and opportunities across the business.
• Build and maintain data models that serve as the single source of truth for reporting across teams.
• Partner with stakeholders to translate business questions into clear metric definitions, technical logic, and validated outputs.
• Identify and resolve data quality and reporting issues before they reach decision-makers.
• Enable self-service analytics through structured datasets, semantic layer documentation, and reporting best practices.
• Help stakeholders across Marketing, Customer Success, Product, and Finance develop the data literacy to answer their own questions.

What you should bring to the table

• 2-5 years of experience in a BI, analytics, or data analyst role, ideally at a SaaS company.
• Strong proficiency in SQL; comfortable writing complex queries against large datasets.
• Experience building dashboards and reports in Power BI, Tableau, or a comparable BI tool.
• Solid understanding of SaaS business metrics â you know what MRR, churn, and LTV, mean and how to model them correctly.
• Strong data quality instincts: you validate before you ship, and you document as you go.
• Ability to translate business questions into clear metric definitions and data models.
• Experience with cloud data platforms such as BigQuery or Microsoft Fabric.
• Experience with scripting or automation to streamline repetitive data tasks.
• Experience with layered data architecture concepts (medallion, semantic layers, etc.).

What you can expect in return

• A competitive salary
• Health insurance and other benefits
• 401k retirement plan with company match
• Company provided cell phone
• Paid time off
• Hybrid work schedule â a mix of in office and work from home
• A relaxed and flexible work environment
• A great team to work with and learn from
• Team outings and planned get-togethers
• A fun and functional office in the heart of Columbiaâs arts and technology district