Business Intelligence Analyst
The Children's Institute of Pittsburgh · Pittsburgh, PA · 3 mo ago
AnalystFull-time
Responsibilities
- Partner with operational leaders to understand workflows, business objectives, and challenges
- Analyze operational data across multiple service lines to evaluate performance, efficiency, and utilization
- Identify trends, limitations, and opportunities for improvement within service delivery models as well as the broader organization
- Design, develop, and maintain KPIs that align with organizational goals and service line strategies
- Establish standardized performance metrics and reporting frameworks
- Maintain data accuracy, consistency, and governance across all reporting processes
- Develop dashboards and reports using BI tools (e.g., Power BI, Tableau, or similar tools)
- Create clear, intuitive visualizations to enable translation of complex data for stakeholders at all levels
- Automate reporting processes to improve efficiency and scalability
Qualifications
- 2–5+ years of experience in business intelligence, data analytics, or a related role
- Experience analyzing service line operations (healthcare or similar operational environments preferred)
- Proficiency in BI tools (Power BI, Tableau, Looker, etc.)
- Strong SQL skills and experience working with relational databases
- Advanced Excel skills (pivot tables, formulas, data modeling)
- Knowledge of performance improvement methodologies (Lean, Six Sigma) is a plus
- Experience with forecasting, capacity planning, or operational modeling is a plus
- Bachelor’s degree in Data Analytics, Business, Finance, Healthcare Administration, or related field
Benefits
- Medical and Prescription insurance
- Dental and Vision coverage
- Paid Time Off (PTO) and Holidays
- Medical, Bereavement, Educational, & Personal Leaves
- Parental leave (birth & adoption) paid-6 weeks
- 403b Retirement Plan – pre-tax & Roth options; employer match after 1 year
- Student Loan Refinancing Program
- Public Service Loan Forgiveness Program – CI qualifies as non-profit
- Education Assistance/Tuition Reimbursement
- Professional Development/CEU’s
- Life and Short- & Long-Term Disability insurance
- Credit Union
- Team Member Recognition Events
- Referral bonus
- CPR-employer paid
- Travel mileage reimbursement at federal rate