Business Intelligence Analyst
Role Overview
The Business Intelligence Analyst is responsible for transforming data into actionable insights that support strategic decision-making across the organization. This role will partner closely with teams across Ecommerce, Marketing, Operations, Product Development, and Leadership to improve reporting capabilities, support data-driven initiatives, and identify opportunities to drive business performance.
Responsibilities
Monitor business performance across the organization through full-funnel KPIs, trend and seasonality analyses, and ad hoc reporting related to capital requirements, resource allocation, channel projections, and strategic initiatives.
Analyze data from multiple business functions to identify trends, opportunities, and risks.
Develop actionable insights and recommendations that support business growth and operational efficiency.
Own initiatives focused on improving the existing software stack, building in-house data solutions, and implementing AI-driven solutions to existing analytical bottlenecks.
Identify opportunities to automate reporting, streamline workflows, and improve access to business data.
Support the development of scalable analytics processes and infrastructure.
Collaborate with teams including Channel Management, Product Development, Operations, Marketing, Inventory, and Leadership to support the development and implementation of data-driven initiatives.
Ensure alignment between reporting, business objectives, and organizational priorities.
Communicate insights, recommendations, and performance updates to stakeholders across the organization.
Utilize existing data infrastructure to build, maintain, and enhance reports and dashboards that support key business initiatives.
Create and maintain Standard Operating Procedures (SOPs) between the Analytics team and dependent departments.
Ensure data accuracy, consistency, and reporting integrity across systems.
Demonstrate knowledge of and support company vision, values, standards, policies, procedures, operating instructions, and confidentiality standards.
Requirements
Bachelor's degree in Data Science, Computer Science, Business, Marketing, Finance, Mathematics, or a related field.
2+ years of experience in an analyst, business intelligence, analytics, or data-related role.
Strong understanding of data-driven business strategy and performance measurement.
Experience working with ecommerce platforms and analytics tools such as Shopify, GA4, or similar technologies.
Proficiency with reporting and business intelligence platforms such as Power BI, Looker, Tableau, or similar tools.
Strong analytical and problem-solving skills with a quantitative mindset.
Excellent communication and organizational skills.
Ability to organize and prioritize workload based on business needs.
Ability to adapt quickly and manage changing priorities.
Preferred Qualifications
Experience within an ecommerce or omnichannel retail environment.
Knowledge of or experience with ecommerce marketplaces.
Experience supporting data automation, AI initiatives, or business process optimization projects.
Familiarity with SQL, data modeling, ETL processes, or data warehouse concepts.
Core Competencies
Detail-oriented and highly organized.
Strong analytical and critical thinking skills.
Self-motivated and proactive.
Innovative and solutions-focused.
Collaborative and team-oriented.
Professional and confident communicator.
Benefits
401(k) with company match
Dental Insurance
Employee Assistance Program
Flexible Schedule
Flexible Spending Account
Health Insurance
Life Insurance
Vision Insurance
Paid Time Off
Work Location
Daniel Island, SC
Department
Analytics
Locations
HQ
Colleagues
About Maxwood Furniture
Headquarters Charleston, SC