Business Intelligence Analyst

About the Role

DRH Health Information Technology supports clinical and financial systems and the technical architecture of DRH Health. The Business Intelligence Analyst will provide business intelligence support to the financial and clinical operations of the organization and is responsible for collecting, scrubbing, and extracting various sources to generate reports, dashboards, and analytical solutions. This position will routinely perform and manage standard and advanced reporting/analytics, derive insights to drive business decisions and operations, and create and maintain accurate, complete, and timely standard/ad-hoc reporting.

Responsibilities

• Creates clear and concise reporting on requested business metrics using Meditech Report Designer, Meditech Business and Clinical Analytics (BCA), Boston Workstations, Microsoft Excel, Microsoft Structure Query Language (SQL), and other reporting tools.
• Extracts, analyzes, and interprets healthcare and/or financial data to address organizational needs.
• Supports management with analytics and reporting for strategic initiatives.
• Designs, builds, tests, documents, and ensures reports are implemented, maintained, and updated based on established business requirements.
• Collaborates with the leadership team and other organization process owners to gather report requirements and specifications for the design and delivery of reporting solutions and to provide meaningful and credible feedback on reporting capabilities and needs.
• Assists with the completion of special projects as requested by various internal departments or from regulatory, contracted, or other external agencies.
• Develops and maintains accurate and up-to-date documentation.
• Researches and evaluates new and updated products, features, and capabilities in information gathering tools to ensure continual service improvement.
• Assists with new system selection, implementation, testing, and training.
• Demonstrates knowledge and understanding of the healthcare business process and related technology, including a basic understanding of clinical workflows and terminology.
• Conducts thorough needs assessments to correctly address needs and identify appropriate solutions.
• Participates in the IT on-call rotation and is willing to answer questions when not on call.
• Maintains professional and technical knowledge through continuing education opportunities, including internal and external educational offerings.
• Adheres to safety protocols and utilizes assistive devices for lifting as required.
• Implements DRH Standards of Behavior and exhibits behaviors consistent with DRH core values.

Qualifications

• Communication Skills: Fluency in oral and written English; excellent written, verbal, and interpersonal communication skills; ability to remain flexible and adapt to urgent situations.
• Analytical Skills: Skill in analyzing, problem-solving, research, technical analysis, prototyping, and design.
• Technical Skills: Advanced computer skills; ability to implement, evaluate, and modify systems; proficiency in report writing and data analysis tools.
• Teamwork: Ability to work well independently and in a team setting; excellent problem-solving and relationship-building skills.

Education and Experience

• Bachelor’s degree in a field related to computer or information science.
• Three (3) years of recent report writing and data analysis experience preferred.
• Healthcare information systems and electronic health record experience preferred.
• Experience supporting specialty areas preferred.
• Technical implementation/project management training or experience preferred.
• Significant years of related work experience and certifications may be considered in lieu of a degree.

Certifications, Licenses, Registrations

• A current valid driver’s license and automobile liability insurance must be maintained.

This is a non safety-sensitive position. As a condition of employment, vaccinations are required per DRH Policy. Medical and Religious Exemptions are available upon request.