Business Insurance Account Executive, Surety

About the Role

Marsh McLennan Agency (MMA) combines the personalized service model of a local consultant with the global resources of Marsh, the world’s leading professional services firm in insurance and risk management. As an Account Executive at Horton, a Marsh business, you’ll drive purposeful work and meaningful impact within an award-winning, inclusive, and top workplace culture.

Responsibilities

• Thought Leadership
  • Understand the client industry niche(s) served and recognize typical business problems, providing solutions through MMA’s service platform.
  • Maintain proactive awareness of industry changes, economic trends, and legislative impacts on clients.
  • Represent MMA Midwest through writing, speaking, and networking engagements in client and insurance industry settings.
  • Advocate for service platform enhancements that increase client value and align with strategic direction.
• Create and Cultivate Relationships
  • Build rapport and constructive relationships across all levels of the organization and externally.
  • Negotiate skillfully in high-tension situations, balancing directness with diplomacy.
• Build a Client Base
  • Analyze client exposures and opportunities using MMA’s sales process to create compelling proposals.
  • Develop presentations showcasing MMA’s unique approach, track record, and customized service plans.
  • Understand client decision-making processes, goals, and expectations to align service performance.
  • Identify and mitigate risks to client retention, including service breakdowns or competitor involvement.
  • Close new business and renewals through a methodical, persistent approach.
  • Uncover opportunities for cross-selling and adding new product or coverage lines.
• Execute Client Service Platform
  • Analyze client business drivers, metrics, and industry issues to solve problems effectively.
  • Review coverage, program financials, claims, and loss rates to recommend improvements.
  • Engage internal teams for specialized analysis and service delivery, monitoring progress.
  • Oversee the placement of insurance products within your discipline, leveraging marketplace knowledge.
  • Monitor client satisfaction through relationships, feedback, and surveys.
• Support an Effective Team
  • Foster a motivating team climate, encouraging input and recognizing contributions.
  • Conduct regular meetings to align the client service team on pending issues and service plans.
  • Support agency best practices and participate in team and sales meetings.
  • Mentor team members and new producers on role-specific development.
  • Recruit potential candidates to MMA Midwest.
  • Leverage technology and resources to maximize team efficiency.
  • Set and achieve business goals through planning and performance tracking.

Requirements

• Upon hire, possess a Producers License (Fire/Casualty or Life/Health) for your state of residence.
• Proven track record of accomplishing specific tasks in a client-facing or Account Executive role.

Qualifications

• Preferred: CPCU, CEBS, ARM, or other professional designations.
• Adherence to the E&O Plus Quality Management Program expectations.

Benefits

• Generous time off, including personal and volunteering days.
• Tuition reimbursement and professional development opportunities.
• Hybrid work arrangements.
• Charitable contribution match programs.
• Stock purchase opportunities.
• Health and welfare benefits, including 401K savings and retirement programs.
• Employee assistance programs.

Pay

The base salary range for this role is $92,400 to $172,100, determined by experience, skills, training, location, certifications, and education. The position may also be eligible for performance-based incentives.