Business Insights Analyst

About the role

Jitsu is a last-mile delivery service that allows brands to give their customers a consistent delivery experience all the way to the doorstep. Using a proprietary AI-powered technology platform, Jitsu helps its customers deliver on their promise of affordable, reliable, expedited shipping with a 99+% on-time delivery rate. Logistics teams can now provide a differentiated delivery experience at a competitive cost through successful first delivery attempts, fewer claims, coverage in the markets that matter, and upfront pricing with no hidden surcharges. Jitsu operates in urban areas across the U.S., enabling high-volume shippers to exercise control over their end-to-end delivery network. Learn more at gojitsu.com

The Business Insights team is the analytics function at the center of how Jitsu runs. We own the numbers the business makes decisions on operational performance, pricing, unit economics and the daily dashboards the operations team works from. We sit close to the decision. An analysis here is not a slide that gets filed; it changes a price, a route, a staffing plan or a target the same week. The team is small, which means you will own real questions early. This