Business Information Systems Assistant

About the role

This position is Field Based and requires regular travel to various locations as part of your daily responsibilities. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Responsibilities

• Supports pharmacy information systems and related workflows through data maintenance, reporting, testing, troubleshooting, and user support.
• Assists with planning, testing, training, and implementation activities for current and future pharmacy technology initiatives, including EnterpriseRx and Epic Willow Ambulatory.
• Collaborates with pharmacy leadership, operational staff, vendors, and information systems teams to identify system improvements and workflow optimization opportunities.
• Participates in application testing, workflow validation, user acceptance testing (UAT), and issue tracking for system upgrades and implementations.
• Maintains documentation, training materials, workflow diagrams, and system procedures.
• Serves as a resource for