Business Information Analyst

About the role

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients, and colleagues the best experience possible for over 150 years. This Business Information Analyst will join the CDI Hub team, supporting Zions' Customer Data ASOR, and partner closely with data engineering, data modeling, architecture, and various business units to ensure customer data is consistent, accurate, and of high quality to meet advanced analytical and operational needs.

Responsibilities

• Define business needs, functional and non-functional requirements, and process flows; provide visual illustrations of technical concepts and maintain clear, accurate, and detailed documentation.
• Translate business needs into technical specifications alongside data engineering, acting as a liaison for modern data architecture (APIs, data schemas, Kafka/MQ event streaming) to ensure seamless enterprise connectivity.
• Perform deep-dive data analysis, source-to-target mapping, and utilize logical/physical data models, working closely with the modeling team to refine canonical data models.
• Conduct tests or test planning sessions, provide input for feasibility, prepare user documentation, and follow-up evaluation.
• Test and validate data attributes based on source data and results from other systems to ensure data accuracy.
• Serve as the main point of contact for the deduplication functionality in CDI Hub, including:
  • Performing source system data profiling to establish baseline quality status.
  • Performing PME algorithm tuning and conducting sample pair reviews.
  • Defining and maintaining Survivorship and Suspect Action Rules within the MDM ecosystem.
• Lead small projects and/or teams to develop solutions for internal business units.

Strong understanding of Master Data Management (MDM) concepts, deduplication algorithms, and data governance standards is a plus. Familiarity with IBM Infosphere MDM’s Probabilistic Matching Engine (PME) or a similar function is preferred.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Statistics, or other related fields and 4+ years of proven experience in Business Information Analysis, Data Analysis, or a similar field. A combination of education and experience may meet requirements.
• Experience in complex business and data analysis, data mapping, data models, and APIs.
• Strong analytical, problem-solving, and troubleshooting skills with the ability to translate complex technical concepts to non-technical stakeholders.
• Excellent communication skills with the ability to lead small projects and work effectively across multiple departments.

Familiarity or expertise in IBM Infosphere MDM’s Probabilistic Matching Engine (PME) (or a similar function) is a plus, or a strong commitment to undergo formal and on-the-job training to acquire these skills.

Location

This position is fully in-office (5 days a week) at the Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT 84047.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. Features include:

• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes, and locker rooms.
• Large modern café with a healthy and diverse menu.
• Healthy indoor environment with ample natural light and fresh air.
• LEED-certified sustainable building using low VOC-emitting construction materials.

Benefits

• Medical, Dental, and Vision Insurance starting day one.
• Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance.
• Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts.
• Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
• 401(k) plan with company match, Profit Sharing, and competitive compensation in line with work experience.
• Mental health benefits including coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.