Business Functional Analyst

Qualifications

Education:

• Bachelor's or Engineering Degree in computer science or similar
• 3-5 years' experience working in a functional analyst capacity

Experience:

• Customer oriented behavior and good communication skills
• Experience supporting enterprise SAP environments and SAP cross functional modules including SD, MM, and FI
• Willing to cooperate closely with business stakeholders and SAP partners
• Awareness of SAP change management principles
• Experience in incident management support services
• Knowledgeable of 3rd party systems, interfaces, iDocs, APIs, etc.
• Ability to provide input/clarity on business requirements and options to implement those requirements
• Good basic project management and organizational skills: Ability to coordinate multiple assignments/projects simultaneously

Knowledge, Skills & Abilities:

• Willing to travel if needed
• Must be able to meet with team in the Canton, OH facility
• Knowledge of SAP environments and SAP cross functional modules including SD, MM, and FI
• Able to communicate with both technical and business teams
• Understanding of APIs, integrations, and cloud architecture
• ABAP skills for system behaviour analysis is a plus
Skills

Responsibilities

Collaborate with Business stakeholders and Users to understand business impacts and priorities

Maintains knowledgebase of application issues

Communicates with users to resolve issues

Participate in scoping and new development planning as a representative of the support organization

Participation on SAP projects implementations - Coordinate and execute testing activities (UAT, integration, performance) to validate system changes and enhancements

Escalate issues and coordinate solutions with SAP development team

Handles small enhancement requests and coordinates solution with other teams that support other SAP add-on or non-SAP applications

Ensure system enhancement designs are aligned with the corporate template and SAP best practice

This position requires a fair amount of critical thinking and problem solving with varying degrees of complexity to support a culture of continuing process improvement in working with business and IT colleagues

Assist with root cause analysis and operational support - document and continuously improve end-to-end business processes in SAP in alignment with best practices

Analyze and troubleshoot technical issues for supported applications

Assist with future S/4HANA readiness initiatives

Pay

$75,000 - $100,000

Schedule

Monday to Friday

Work Location

In office