Business Financial Operations Specialist - Journeyman

We are seeking a strategic and detail-oriented Analyst (A) or Consultant (C) to support the Clinical Quality Management (CQM) team within the Clinical Support Division (CSD). The CQM Branch serves as the principal staff element for all Defense Health Agency (DHA) health policies, programs, and activities, overseeing key programs such as Patient Safety, Accreditation and Compliance, Credentialing and Privileging, Healthcare Risk Management, Clinical Quality Initiatives, and Clinical Measurement. This role directly impacts the care beneficiaries receive by shaping health-related policy, procedures, and guidance for the DHA and the Military Health System (MHS).

Responsibilities

• Provide support for strategic efforts associated with the CQM Branch and its various programs.
• Perform policy and literature development and reviews related to healthcare and healthcare delivery (e.g., DHA-Procedures Manuals, DHA-Interim Procedures Manuals, Fiscal Year TRICARE Evaluation Reports, DHA Memorandums).
• Develop policy, guidance, TRICARE evaluations, leadership briefings, information papers, technical papers, decision memos, and other reports as needed.
• Address feedback from key stakeholders through policy adjudication, researching and reviewing issuance standards to provide accurate responses.
• Facilitate meetings with key CQM stakeholders as required.
• Support the execution of complex project timelines with multiple layers of review, proactively raising risks, identifying challenges, and documenting learnings.
• Review quality data, develop analyses, identify trends, and summarize results.
• Communicate and conduct regular check-ins, anticipate client needs, and propose solutions to support project management.
• Respond to ad-hoc requests from the CQM Branch and associated programs.

Qualifications

• Ability to obtain Public Trust or higher clearance (Active CAC is a plus).
• MA/MS degree.
• Extensive knowledge of MHS policy and mission.
• Ability to collect, summarize, and analyze program data and objectives, and make actionable recommendations.
• Experience working within the Military Health System (MHS).
• Experience drafting or adjudicating health policy or guidance preferred.
• Experience developing and analyzing various data sources preferred.
• Experience developing and presenting materials to senior stakeholders preferred.
• Strong project management skills.
• Excellent attention to detail.
• Strong core consulting skills.
• Excellent writing and communication skills.

Pay

Estimated starting salary range: $85,000 - $95,000, commensurate with experience.

Benefits

• Medical, Dental, and Vision coverage.
• 401K retirement plan.
• Other possible benefits as provided (subject to change with or without notice).

Schedule

Full-time; one-year commitment.

Project Details

• Resource Level: Experienced Analyst or Experienced Consultant.
• Project Location: Remote.