Business Engagement Specialist

About the role

The SNAP Employment and Training program works with individuals to develop employment skills, empowering them to improve their economic self-sufficiency. We hire people who are customer focused, caring, bright, committed to the greater good with an extremely strong desire to help those in need. This position is responsible for administering SNAP E&T in Wyoming and building relationships with businesses within our communities. You will work to help develop a dynamic team of businesses, non-profits and ESGW staff across the state to ensure participants have the skills and tools necessary to obtain employment. We are customer-focused with the goal of sustainable income for participants.

Responsibilities

• Work with participants to develop their confidence and work toward their employment goals so they can improve their income and self-reliance
• Coach participants through challenges they face before and after they obtain employment
• Assist participants with outlining their skills via resume and cover letter development, interview preparation, and job skills training
• Work with and document work with participants to ensure they are successful in their new jobs and coach them on career advancement opportunities

Requirements

• Excellent oral, written, organizational and record keeping skills
• Working knowledge of community resources and employers
• Experience working with persons with diverse backgrounds
• Proven interviewing, counseling, and customer service skills
• Ability to move from one task to another quickly and with ease
• Ability to manage change with a positive attitude
• Superior customer service skills, ability to effectively handle competing priorities, provide positive reinforcement to a wide variety of participants with varying skill levels, creativity, and belief in the mission of ESGW

Physical Requirements

• Ability to move independently or with reasonable accommodation within the facility and community
• Applicant must be physically and mentally able to perform all requirements of the job
• All positions require the completion of a background check (acknowledging or having criminal convictions does not constitute an automatic bar to employment)

Experience

• High School diploma or equivalent required
• Degree in social services or related field preferred but not required
• 0–2 years of experience
• Proven experience with job development and/or employment placement

Benefits

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan with up to 4% employer contribution
• Tuition Assistance
• Flexible Spending and Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores
• Referral Programs

Pay

$25.00 per hour