Business Development Representative, Outbound

Position Information

The Business Development Representative (Outbound) role has been created for the purpose of generating interest, developing leads, and increasing market share for HealthStream's solutions. In conjunction with sales leadership, marketing, and product management, the individual is responsible for generating, developing, and qualifying new leads for the sales organization through telephone, email, and product launch campaigns. A key objective of this position is to achieve a target number of qualified leads and discovery calls in a given year. This position will prepare you for a sales role within HealthStream.

Key Responsibilities

• Adhere to all HealthStream security policies, procedures, and assigned training.
• Work closely with HealthStream solution teams to develop a deep understanding of assigned solutions.
• Become knowledgeable in the healthcare marketplace to understand your target audience.
• Prepare for and conduct demonstrations of HealthStream solutions to key stakeholders when applicable, present compelling value propositions, answer questions, overcome objections, build ROI/business cases when applicable, and follow up promptly and professionally.
• Identify and qualify opportunities: align assigned HealthStream solutions with prospect initiatives, develop deep customer knowledge and relationships, identify funding sources, secure key stakeholder sponsorship, and resolve obstacles/objections.
• Contribute to the HealthStream Sales Community: develop and share best practices with teammates, facilitate internal discussions with key stakeholders, collaborate with other sales team members, contribute to a positive work environment and morale.
• Leverage personal and professional development opportunities: develop and maintain outstanding product knowledge, build deep expertise in healthcare trends, enhance skills and abilities such as communication, presentation, negotiations, and teamwork to prepare for other sales roles within HealthStream.
• Value added member of broader HealthStream community: work cross-functionally with Marketing, Product, and Project Managers to create value-added customer solutions aligned with our vision, business principles, and values.

Qualifications

• Bachelor's degree in related area, BA or BS, or related experience.
• Excellent customer service and communication skills (both verbal and written).
• Must have excellent communication skills and the ability to quickly develop relationships, ranging from the C suite to departmental directors to end users.
• Prior BDR or sales experience is a plus.
• Prior experience cold calling into prospective accounts is a plus.
• Leadership qualities to serve as a team player, but willing to take responsibility and accountability.
• Shares success with team members.
• High level of integrity and professionalism, properly setting expectations.

Compensation

This role features a base salary plus commission with a targeted split of 70% base / 30% variable. At quota, your On-Target Earnings (OTE) are comprised of the base salary and commissions, with the potential of additional uncapped earnings through bonuses and accelerators when exceeding performance targets (quota). The base salary range for this position is $45,000 - $45,822 with an OTE of $60,000 - $70,000. Base salary will be determined on the candidate’s level of experience and qualifications.

Benefits

• Medical, Dental, and Vision insurance.
• Paid Time Off.
• Parental Leave.
• 401(k) and Roth Flexible Spending Account.
• Health Savings Account.
• Life Insurance.
• Short- and Long-Term Disability.
• Medical Bridge Insurance.
• Critical Illness Insurance.
• Accident Insurance.
• Identity Protection.
• Legal Protection.
• Pet Insurance.
• Employee Assistance Program.
• Fitness Reimbursement.