Business Development Representative

Responsibilities

• Lead Generation
• Identify and research potential key decision-makers within your target accounts.
• Develop and execute strategies to generate new business leads through cold calling, email campaigns, social media outreach, and networking events.
• Prospecting
• Qualify inbound leads and convert them into discovery meetings booked.
• Engage with potential customers to understand their business needs, pain points, and goals.
• Pitching & Positioning
• Effectively communicate the value proposition of Swap’s products and services to potential customers over phone, email and social selling.
• Relationship Building
• Build and maintain strong relationships with potential customers through consistent follow-up and value-added communication.
• Partner closely with Account Executives to develop ongoing engagement strategy with assigned prospect accounts to drive revenue goals.
• Market Analysis
• Stay up-to-date on industry trends, market conditions, and competitors to effectively position Swap in the marketplace.
• Reporting
• Track and report on individual key metrics such as lead conversion rates, sales pipeline development, and overall business development performance.
• Utilise CRM tools to maintain accurate records of all interactions with potential customers.

Requirements

• 6+ months experience in business development, sales, or a related field, preferably within the tech or e-commerce industry.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Excellent organisational skills with a keen attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in CRM software (e.g., HubSpot, Apollo) and sales enablement tools preferred.
• A proactive, results-oriented mindset with a passion for sales and business growth.

Benefits

• Competitive base salary
• Stock options in a high-growth startup
• Competitive PTO with public holidays additional (and your birthday off!)
• Pension contributions
• Private health
• Gym and wellness benefits
• Mental health benefits
• Quarterly team offsite budget
• Thursday happy hour
• Breakfast Mondays

Diversity & Equal Opportunities

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.