Business Development Representative

About the role

COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our MSP (Managed Service Provider) Business Development Representative role is designed for individuals who are passionate about breaking into tech sales, enjoy working with a supportive team, and are eager to elevate their career.

Responsibilities

• Identify and research potential clients within target markets who may benefit from managed IT services.
• Engage potential customers using various methods such as cold calls, emails, networking events, and social media.
• Initiate contact with prospects to understand their IT challenges and business goals.
• Build and maintain a pipeline of qualified leads through consistent follow-up and nurturing strategies.
• Collaborate with technical teams to develop tailored solutions for potential clients.
• Present MSP services, highlighting benefits such as cost savings, improved efficiency, and enhanced security.
• Schedule and coordinate meetings or demonstrations between prospects and senior sales representatives or technical teams.
• Maintain detailed records of prospect interactions in CRM software.
• Stay updated on industry trends, competitor offerings, and emerging technologies in the MSP space.
• Provide feedback to marketing and sales teams to refine strategies and campaigns.
• Meet or exceed individual targets for lead generation, qualified opportunities, and revenue contribution.
• Prepare regular reports on sales activities, pipeline status, and performance metrics.

Requirements

• Driven, self-motivated, and possess a growth mindset with a strong desire to consistently meet and exceed performance metrics.
• Written and verbal communication skills are essential; must have comfortability conducting conversations via phone and email.
• Highly organized with strong attention to detail.
• Team-first mindset and a collaborative spirit.
• Adapting well to change, and the ability to thrive in a fast-paced, dynamic environment.
• One year of professional working experience; prior experience in a customer-facing, sales-related role is a significant advantage.
• Familiarity with CRM tools (HubSpot).
• Experience with MSPs and IT infrastructure.

Benefits

• Competitive benefits package, including medical, dental, vision, and life insurance.
• 401k match.
• Unlimited approved PTO after one year (2 weeks your first year).
• 10 holidays including your birthday and a floating holiday!
• Gym reimbursement.
• Amazon Prime reimbursement.
• 40 hours for volunteer time.
• Paid maternity and paternity leave.
• Paid certifications.
• Learning and development programs.