Business Development Representative

About the role

We're seeking a motivated aggressive Business Development Representative to join our Inspections Sales team. This is a high-impact, high-visibility role. As a critical part of Oliver’s growth and customer retention, this person will proactively create new opportunities to build relationships throughout the Northeast New Jersey Territory. As a remote employee, you will travel within your designated territory to meet with potential and existing customers to understand their needs, build rapport, and explore how our fire protection solutions can address their life safety requirements. In this role, you will leverage your prospecting and lead generating experience to create a sales pipeline and close fire alarm and sprinkler inspections and repair sales with resources and support of from our Lebanon, NJ office. NJ office location- Lebanon NJ. Head Quarters- King of Prussia PA- Some travel there will be required. Work Location- 90% On the road, 10% Hybrid-Remote Office.

Responsibilities

• Proactively identify, pursue, and maintain a constant pipeline of potential customers via prospecting, networking, leveraging social media, and seeking business referrals within a regional market
• Drive customer retention
• Manage and expand current accounts by cross-selling additional products and obtaining contract renewals
• Provide quotes for inspection and service repairs
• Provide strategic insight and guidance to help reach our sales goals, create stronger brands, and foster customer retention
• Work with both internal and external customers on pricing and repair timeframes to ensure customer satisfaction
• Working knowledge of Customer Experience best practices
• Take lead in negotiating and closing deals by uncovering and addressing objections and concerns from the prospect
• Function effectively in a high paced environment
• Work directly with Sales Manager and Branch Manager
• Manage some incoming sales leads while maintaining a strategic cold-calling and prospecting schedule
• Establish broad and deep relationships with strategic customer roles with decision making authority or influence in the organization
• Ensure customer satisfaction with existing customers
• Develop growth plan for all existing customers which includes identifying and securing growth opportunities
• Proactively identify value-creation opportunities for customers
• Accurately track growth opportunities through a Customer Relationship Management (CRM) tool
• Take the lead in communicating direction and progress / status of deals to senior leadership