Business Development Representative
About the role
The Business Development Representative (BDR) is a front-line sales role within the Odyssey Brokerage division, responsible for generating new business opportunities and building relationships with prospective shippers. Acting as the first point of contact, the BDR identifies customer needs, qualifies opportunities, and positions Odyssey’s 3PL solutions to drive revenue growth. This role requires resilience, strong communication, and a passion for connecting with potential customers to create long-term partnerships.
Work Model
Hybrid (onsite Monday–Thursday, remote on Fridays)
Travel Requirements
Yes
Supervisory Responsibilities
No
Compensation
Competitive pay with a lucrative incentive program
Reports to
Sr. Manager, Client Success
Summary / Primary Role
The Business Development Representative (BDR) is responsible for generating new business opportunities and building relationships with prospective shippers. This role requires resilience, strong communication, and a passion for connecting with potential customers to create long-term partnerships.
What You’ll Do
- Prospecting & Lead Generation
- Execute high-volume outbound prospecting (calls, emails, LinkedIn, digital tools) to engage target accounts.
- Identify and pursue mid-market shippers with meaningful freight spend and sophisticated supply chain needs.
- Research industries, supply chain profiles, and decision-maker networks to design effective outreach campaigns.
- Create and maintain a qualified pipeline of opportunities, including RFPs, seasonal demand, and project-based freight.
- Sales Development & Consultative Engagement
- Lead discovery conversations to uncover customer challenges and align Odyssey’s brokerage solutions.
- Develop and deliver proposals, service presentations, and pricing strategies tailored to each prospect.
- Collaborate with operations and account management teams to ensure seamless onboarding and long-term service success.
- Track competitive insights and market trends to anticipate customer needs and support retention efforts.
- Portfolio Management & Customer Execution
- Act as the primary relationship manager for newly secured accounts until fully transitioned to Account Management.
- Partner with operations teams to ensure loads are executed in alignment with customer expectations.
- Maintain accurate records of contacts, notes, opportunities, and pipeline stages in CRM.
- Provide feedback to internal teams on recurring issues, process gaps, or opportunities for improvement.
What You Bring
- 2-4 years of experience in freight brokerage or 3PL sales (preferred)
- Bachelor's degree in business, Supply Chain, or related field preferred.
- Demonstrated success in B2B sales with moderately complex cycles.
- Strong verbal and written communication skills; ability to influence decision-makers.
- Familiarity with truckload, LTL, expedited, or intermodal freight solutions.
- Proficiency in CRM platforms (Salesforce, HubSpot, or similar) and Microsoft Office Suite (Excel, PowerPoint).
Benefits
- A choice of medical plans with FSA and HSA options
- Dental Insurance
- Vision Insurance
- Company-paid Life and Disability Insurance
- 401(k) Plan with Company Match
- Paid Time Off (PTO) and Company Holidays
- Employee Assistance Program
- Company Health & Wellness Program
- Discounts with Preferred Vendors
Minor Metadata
All applicants must be currently authorized to work in the United States.