Business Development Representative

Primary Responsibilities And Essential Functions Of The Position

• Cold-call prospects.
• Identify decision makers within targeted prospects and leads to begin sales process.
• Collaborate with laboratory leadership to determine necessary strategic sales approaches.
• Collaborate with laboratory leadership and Marketing to create email and direct mail marketing campaigns.
• Set up and deliver presentations, product/service demonstrations, and other sales actions when required.
• Support-marketing efforts such as trade shows, exhibits, and other events.
• Make outbound follow-up calls to existing customers via telephone and e-mail, cross-sell and up-sell.
• Overcome objections of prospective customers.
• Investigate and troubleshoot issues with customers in your territory.
• Adequately communicate brand identity.
• While calling on existing accounts and providing them with excellent service, review new services, assist with problems and maintain friendly relationships.

Skills And Abilities

• Excellent Telephone Skills
• Ability to build and maintain strong relationship with customer
• Ability and willingness to make decisions, receive feedback and take calculated risks
• Exhibit a can do attitude
• Excellent organizational skills
• Ability to handle many duties at a time in a fast-paced, time-sensitive environment
• Excellent listening skills to assess concerns and needs of the customer
• Excellent verbal and written skills to communicate effectively with a wide array of both external and internal customers
• Proficient computer skills including typing and familiarity with Microsoft Office and CRM products
• Ability to quickly learn new software to include account management systems
• Ability to prioritize work assignments and effectively manage time
• Ability to work individually and as part of a team

Minimum Education And Experience Required

• High School diploma or equivalent required
• 4-year degree preferred
• Minimum of 2 years of direct work experience in a sales or telephonic sales capacity
• Demonstrated ability to convert prospects and close deals while maintaining established sales targets
• Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management
• Strong problem identification and objection resolution skills
• Able to build and maintain lasting relationships with customers
• Exceptional verbal communication and presentation skills
• Excellent listening skills
• Strong written communication skills
• Self-motivated, with high energy and an engaging level of enthusiasm
• High level of integrity and work ethic

Benefits

• Health, dental, vision, disability, and life insurance
• Paid holiday, vacation, and sick time
• 401K with company contribution
• Tuition reimbursement