Business Development Representative

Essential Duties and Responsibilities

• Responsible for developing and implementing strategic business development/ marketing plans that focus on retaining existing referrals, developing new referral sources, increasing consumer awareness, and promoting corporate identity in order to increase census.
• Evaluate and analyze effectiveness of the plan and make adjustments and changes where appropriate
• Maintain professional working relationships with staff, including being able to work remotely with team members
• Prepare presentations to effectively represent services offered
• Coincords and conducts tours for key referral sources
• Develop new prospects and interact with existing relationships with current and prospective referral sources to market Phoenix House services
• Work closely with the admissions department to insure timely response and cross communication of referral activity

Qualifications

• Two years direct experience in healthcare marketing preferred
• Must possess a state driver’s license with no restrictions and meets all requirements of facility vehicle policy
• Must be able to work with male/female, adult (18-over) and adolescent substance abuse/dually diagnosed/opiate dependent population
• Ability to effectively communicate verbally and in writing with appropriate documentation skills to complete reports, utilize data and communicate ideas constructively
• Organizational skills and ability to prioritize and manage multiple tasks of varying difficulty and complexity so that deadlines are met and schedules are maintained
• Self-disciplined with an ability to work independently and under pressure
• Utilize strong attention to detail and excellent written and oral communication
• Exercise discretion in handling details of confidential nature
• Must be self-motivated, set own schedule and perform duties of job with minimal supervision
• Previous healthcare marketing experience with a track record of growth is required
• Ability to establish, maintain and develop business relationships with customers and potential customers in an assigned territory
• Ability to work with Microsoft Office software, including Excel, PowerPoint, Outlook and Word

Physical/Emotional Demands

• Work is sedentary and/or ambulant
• Occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) through course of job requirement
• Must be able to see, sit, stand, bend and reach
• Must be able to read, write, and speak English language
• Must be able to make independent decisions when needed
• Must be able to communicate verbally and in writing with the medical, nursing, clinical and other staff
• May be exposed to varying and unpredictable situations (i.e., patient behavior)

Work Environment

• Materials, equipment and supplies necessary to perform assigned tasks are provided by NCTR
• Business expenses will be reimbursed per company policy