Business Development Representative

Position Summary

The Business Development Representative plays a key role in generating and qualifying leads, supporting the sales team, and building strong customer relationships.

Responsibilities

• Qualify prospective customers and distribute leads to the appropriate sales team members.
• Lead outbound prospecting efforts through phone calls, email campaigns, and follow-up communications.
• Monitor inbound inquiries and ensure timely lead response and distribution.
• Build and maintain strong relationships with customers and prospects.
• Engage with customers to understand their needs and recommend appropriate product solutions.
• Support the sales team in managing, maintaining, and growing existing accounts.
• Cook up with customer service, operations, and sales teams to resolve issues and ensure customer satisfaction.
• Prepare freight quotes and assist customers with order-related inquiries.
• Monitor inventory availability and communicate product information to customers and sales representatives.
• Enter and maintain lead and customer information within company databases and CRM platforms, including Mailchimp.
• Aid with sales and marketing initiatives designed to generate new business opportunities.

Requirements

• Minimum 1 year of experience in a sales role with quota or performance-based goals.
• Proven ability to meet or exceed sales targets.
• Experience in retail sales, inside sales, customer service sales, or business development is highly preferred.
• Retail sales professionals with a demonstrated track record of driving revenue and building customer relationships are strongly encouraged to apply.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency with Microsoft Office and CRM/database systems.
• Detail-oriented with strong organizational skills.
• Experience in furniture, lighting, home furnishings, or related industries is a plus.

Why Join LumiSource?

• Transition from retail hours to a consistent weekday schedule.
• Opportunity to build a long-term sales career in a growing industry.
• Work with nationally recognized retail and e-commerce partners.
• Collaborative and supportive team environment.
• Competitive compensation with performance-based earning potential.