Business Development Representative

About the role

As a Business Development Representative at KLAS, you will play a crucial role in identifying and engaging with potential clients. Your primary responsibility is to build qualified pipelines through a combination of inbound lead follow-up and proactive outbound prospecting.

Responsibilities

• Build qualified pipelines through a combination of inbound lead follow-up and proactive outbound prospecting using phone, email, LinkedIn, and other approved channels.
• Research target accounts and engage decision-makers across provider, payer, and healthcare technology organizations—including CIOs, CMIOs, digital leaders, operational executives, and other key stakeholders.
• Understand prospect needs, identify high-potential opportunities, and connect qualified buyers with the appropriate Account Executive.
• Collaborate with Marketing and Account Executives on account strategy, outreach campaigns, messaging, and meeting preparation to create a seamless buyer experience.
• Maintain accurate CRM data, track activity and pipeline health, and consistently meet activity, meeting, and pipeline generation goals.
• Refined outreach strategies, messaging, and talk tracks while building expertise in KLAS's solutions, the healthcare market, and the challenges facing prospective clients.

Requirements

• 1–4 years of experience in business development, sales development, inside sales, or a related role.
• Experience working in B2B SaaS, healthcare technology, healthcare services, or another complex solution-selling environment is preferred.
• Strong written and verbal communication skills.
• Confidence engaging director- and executive-level stakeholders.
• A proactive, goal-oriented mindset with strong organizational skills.
• Ability to learn quickly, embrace feedback, and thrive in a metrics-driven environment.
• Experience with Salesforce, LinkedIn Sales Navigator, HubSpot, Salesloft, Outreach, or similar CRM/prospecting tools is a plus.

Qualifications

• Bachelor’s degree preferred but not required.

Skills

• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and priorities.
• Outreach and relationship-building skills.
• Proficiency in CRM tools.

Benefits

• Medical, dental, vision, life insurance.
• HSA with company match.
• 401K with company match.
• PTO.

Pay

The base salary for this role starts at $52,000 per year. This position is also eligible for variable incentive compensation based on the achievement of individual performance and pipeline goals. The target compensation mix is 70% base salary and 30% variable incentive, with on-target earnings (OTE) starting at $75,000 annually. Actual earnings may vary based on performance, and base salary may be higher depending on experience and qualifications.

Schedule

This position offers a hybrid schedule with three (3) full days expected in-office, Monday - Wednesday.

Why Join KLAS Research?

We are committed to fostering a welcoming and supportive work environment where every team member can excel. Our culture emphasizes collaboration and continuous learning with a dedication to enhancing global healthcare. Here’s what you can expect:

• Welcoming and Supportive Team: From day one, you'll be valued and supported in your professional development.
• Investment in New Hires: We invest in our new hires through an internal education program designed to get you up to speed with KLAS and Health Information Technology (HIT).
• Career Development: Regular one-on-one meetings, quarterly conversations, and mentoring opportunities to support your growth.
• Hybrid Schedule: Our hybrid work policy allows team members to work both remotely and in the office.
• Enjoyable Work Environment: We strive to make work enjoyable with quarterly team activities, monthly office events such as chili cook-offs and costume contests, catered lunch once a month, snack room, and more.
• Inclusive Culture: We are committed to creating an inclusive environment where everyone feels valued and respected. Our employee resource groups, sponsored by our executives, provide additional support and community for our team members.
• Core Values: Our core values of integrity, passion, accountability, trust, and humility guide everything we do. We believe in upholding these values to create a positive and productive workplace.
• EEO: We are committed to building an atmosphere where we can all thrive and belong—across race and ethnicity, gender identity and expression, sexuality, age, ability, religion, and experience.