Business Development Representative

Job Description

As a Business Development Representative with Freshworks, you will play a crucial role in our company’s growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and conducting outreach with prospects, facilitating qualification calls, and creating early stage pipeline for Freshworks.

• Use an intent based approach to prioritize and target accounts, utilizing a myriad of research tools
• Conduct cold outreach to prospects via a multi-threaded approach including phone, email, and social selling
• Qualify prospects at all levels, including C-level executives, utilizing BANT and MEDDPICC
• Manage inbound leads from different sources, qualifying in and out for sales
• Create qualified opportunities for the sales organization
• Develop a strong relationship with Account Executives
• Become the 'expert' on the Freshworks product and service offerings and effectively communicate the value of each to prospects
• Utilize the CRM to accurately record all interactions and activities
• Maintain and exceed quarterly quota targets

Qualifications

• 1-2 years experience in business development, sales, or related role
• Experience researching, cold-calling, and qualifying accounts
• Excellent communication and interpersonal skills
• Strong-problem solving and objection handling abilities
• Experience facilitating qualifying conversations with prospects
• Self-motivated and target-driven with a passion for achieving results
• Knowledge of CRM software

Additional Information

• Compensation Package: $53,200 - $66,000 Base Salary. This role is also eligible for variable compensation.
• Freshworks offers multiple options for dental, medical, vision, disability and life insurances.
• ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered.
• Freshworks also offers adoption and parental leave benefits.

About the Role

Business software has become a blocker instead of a way to get work done. There’s another option. Freshworks. With a fresh vision for how the world works, Freshworks builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive.

Benefits

• Freshworks offers a global workplace that enables everyone to find their true potential, purpose, and passion.
• We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities, and the business.