Business Development Representative

ePac Flexible Packaging has locations across the United States, Canada, Europe, Africa, Southeast Asia, and Australia. Built on break-through digital printing, ePac is at the crossroads of advanced technology and manufacturing. Our mission is to provide consumer packaged goods companies the ability to compete with large brands with great packaging. Our customers are predominantly small and medium-sized CPGs, many of whom are focused on creating natural and innovative products for their consumers.

About the role

The Business Development Representative (BDR) drives our company's growth by acquiring new customers and expanding our market presence. This inside sales role will focus on lead generation, qualification, and conversion, working closely with our existing sales team to achieve revenue targets focused on the small-sized customer segments throughout the United States. The BDR will go through an extensive training program focused on industry knowledge, understanding of how to sell flexible packaging, and ultimately providing solutions for our customers’ problems. The BDR is responsible for achieving weekly set performance targets or KPIs.

Hybrid: candidates must be within commutable distance to Schiller Park, Ill.

Responsibilities

• Lead Generation & Cultivation:
  • Manage and follow up on leads provided by the company.
  • Engage in outbound calling to initiate contact with prospects.
  • Independently identify and generate new leads through research, networking, and outbound calls/emails.
  • Qualify leads and set up meetings with potential customers and experienced sales executives.
• Customer Acquisition:
  • Develop and maintain relationships with prospective customers.
  • Qualify leads and schedule appointments for sales team members.
  • Understand customer needs and present appropriate flexible packaging solutions.
  • Close sales and meet or exceed monthly and quarterly sales and acquisition targets.
• Sales Process Execution:
  • Maintain accurate and up-to-date records of all sales activities in the CRM system.
  • Prepare and deliver sales presentations and proposals.
  • Collaborate with the Sales Manager and team members to develop and implement effective sales strategies.
• Market Research & Analysis:
  • Stay informed about industry trends, market conditions, and competitors.
  • Provide feedback to the product development and marketing teams based on customer interactions and market insights.
• Customer Service:
  • Ensure a high level of customer satisfaction by addressing customer inquiries and concerns promptly and professionally.
  • Provide ongoing support to clients to foster long-term relationships and repeat business.
  • Represent the ePac brand in a positive manner.
• Non-essential Functions:
  • Participating in partnership and problem-solving sessions, as well as product line trials with existing/new customers.

Requirements

• Bachelor's degree in Business, Sales, Marketing, or a related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and attention to detail.
• Strong computer skills are a must.

Skills

• Excellent communication: Ability to communicate effectively with internal teams, communicate sales targets and objectives, and build relationships with clients and stakeholders.
• Strong analytical, organizational, and problem-solving skills: Ability to analyze sales data, identify trends, and make data-driven decisions. Ability to identify and address potential issues or challenges that may arise in the sales process. A proactive approach to problem-solving, aiming to prevent issues rather than simply cure problems after they occur.
• Customer relationship management: Building and maintaining strong relationships with clients, understanding customer needs, providing exceptional customer service, and developing strategies to enhance customer satisfaction and loyalty.
• Technology proficiency: Proficiency in using software systems and other tools to streamline sales processes, track performance, and analyze data.
• Adaptability and resilience: Ability to adapt to changing market conditions, overcome obstacles, and remain resilient in the face of setbacks.

Benefits

• 3 medical options
• Dental
• Vision
• Employer-paid short and long-term disability
• 401K with employer match
• 120 hours paid time off
• Paid holidays
• And more!

Pay

Salary up to $65k DOE + Commission Incentives

Work Environment

• High-energy environment with an aggressive expansion plan.
• All employees will have the ability to learn, train, and develop well-rounded skills to support all facets of managing and growing our ePac business model.