Business Development Representative

About the role

Empire Abrasives is expanding from ecommerce to direct B2B sales and relationship building. As a newly created Business Development Representative (BDR), you will be a key contributor to our B2B Sales team, focused on generating revenue from new customers and servicing existing business accounts.

Responsibilities

• New B2B customer acquisition through industry connections, research, and high-value target lists
• Own all key steps of the sales process: prospecting, qualifying leads, discovery calls, onboarding, and converting to active customers
• Develop in-depth product knowledge and articulate differentiators vs. competitors
• Follow Empire Abrasives’ sales approach and operating procedures
• Promote products to new and existing customers via cold calling, email, text, and other channels
• Generate quotes, sales orders, and customer-requested assets
• Handle objections and close deals
• Manage CRM Sales Dashboard activities and tasks for your assigned territory
• Maintain follow-up schedules for customer reorders
• Update all prospect, customer, and activity information in the company CRM
• Manage leads and deals to meet or exceed assigned quota
• Participate in weekly, monthly, and quarterly sales meetings with updated revenue reports
• Maintain relationships with internal teams to ensure best-in-class customer service; assist customer service team as needed

Requirements

• 2+ years of inside and/or outside sales experience
• Preferred: 1-2 years in industrial sales
• Fast learner open to training and coaching
• Excellent verbal and written communication skills
• Comfortable making 20+ calls per day
• Strong computer skills and ability to quickly learn new software
• Excellent organizational skills
• Proficient in Word, Excel, and Google Apps
• Ability to self-manage and problem solve

Preferred Skills

• Strong knowledge of welding, tools, hardware, and woodworking
• Experience selling abrasives or related industrial products
• Experience with mainstream CRM or quoting tools

Pay

Hybrid pay structure: $45,000 base salary plus commission incentives (total on-target earnings: $75,000–$110,000).

Benefits

• Comprehensive health and dental insurance for eligible employees
• 401(k) plan with company contributions
• Paid time off (PTO)