Business Development Representative

About the role

We are searching for results-driven and motivated candidates to join our sales team as a Business Development Representative (BDR). If you're looking for a place to learn quickly and grow your career, you've found the right place. We offer the opportunity to gain professional business experience and work for a company that provides a fun, yet professional team environment.

Responsibilities

• Contact key decision-makers on targeted accounts across North America to inform them about Dispatch and to generate interest in our products.
• Identify, research and nurture an executable pipeline for our Sales Organization.
• Conduct market research in collaboration with enterprise sales representatives.
• Target top accounts by prospecting through multiple channels such as calling, emailing, social.
• Continuously learn our applications, value proposition, and differentiation to enhance conversations.

Milestones

• Within one month, you'll:
  • Attend New Hire Training
  • Get your bearings and begin to build a strong foundation to grow
  • Build relationships with internal business partners including Marketing and Sales
  • Receive administrative training on how to leverage internal tools including Salesforce
  • Shadow others and learn Dispatch best practices
  • Begin to cold call and understand how to leverage your knowledge to overcome objections
• Within three months, you'll:
  • Have a strong understanding of the business and begin teaching us new insights
  • Work with Account Executives, Managers, and peers to gain continued learning on product, talk track, and lead flow
  • Continue your education around Dispatch's competitive advantage while strengthening your business acumen
  • Become an expert on internal tools and processes
• Within six months, you'll:
  • Begin to consistently hit quota and activity metrics
  • Work with Account Executives to shadow Dispatch's demos
  • Assist in the development of best practices for lead generation
• Within twelve months, you'll:
  • Be seen as a well-versed, trusted business advisor and expert, making a significant positive impact in Lead Generation
  • Work with sales and marketing to help create new campaigns to drive pipeline
  • Participate in and lead certain onboarding and continuing education programs
  • Report, track, and share productivity measurements with your team
  • Have a complete understanding of the Dispatch product suite
  • Identify further personal education opportunities to increase your business and instructional acumen

Requirements

• Bachelor's degree preferred
• 1+ years previous Business Development experience preferred
• Business to business (B2B) Sales
• Inside Sales/Outside Sales
• Previous cold calling experience preferred
• Results-driven & competitive nature
• Excellent written and verbal communication skills with internal/external clients
• Outstanding time management skills
• Ability to learn and understand new products and technology

Pay

The base salary for this role is $55K annually. Actual pay within the range is influenced by multiple factors, including but not limited to skill set, your residence location, and prior work experience. In addition to base salary, this position is eligible for commission and benefits that are not included in the provided pay range.

Schedule

Dispatch fully accommodates remote work, as long as you have a permanent residence within the states we are registered in. The role offers a flexible work schedule, unlimited Paid Time Off (PTO), and 9 company holidays.

Benefits

• A generous medical, dental, and vision package with 90% covered by us
• Paid parental leave
• 401k with company match
• Company-sponsored Life Insurance coverage, short-term disability, long-term disability
• Wellness and adventure fund
• Monthly personal Uber credits
• Unlimited Paid Time Off (PTO) package
• 9 company holidays
• Professional development reimbursement program

About Us

Dispatch is redefining how the world experiences home and field service. Founded in 2013 and trusted by leading brands and service providers, we power seamless, reliable service experiences through a modern platform built for scale. Our platform gives businesses the visibility, communication, and control they need to manage every step of the service journey, from job acceptance through completion. As part of Manos Software, a Valsoft operating group, Dispatch combines the focus and agility of a specialized software company with the long-term support of a global vertical SaaS organization. We're investing in our product, our customers, and our team with a focus on sustainable growth.

Values

• Own It & Elevate – We take initiative, follow through, and hold ourselves accountable—not just for doing the work, but for doing it exceptionally. By striving for more, we raise the bar for ourselves and those around us.
• Customer Focused, Always – Decisions and actions start with our customers in mind. We build trust by delivering consistent quality service and value through exceptional products.
• Be the Expert, Share the Knowledge – We know our stuff and empower others by sharing what we know. Curiosity and mentorship drive our growth.
• Make it Happen, Move Mountains – We tackle challenges with grit, creativity, and a sense of fun. Obstacles don't stop us—they energize us to innovate.