Business Development Representative

Responsibilities

• Respond quickly to our guests questions via text, email, or phone.
• Provide guests with initial product information and help direct them to appropriate dealership resources.
• Help guests better utilize website tools to identify what finance options may be best for their needs.
• Work together with sales staff to stay in contact with our guests before, during, and after purchase process.
• Participate in team and process development sessions as we work to better our guest experience and serve them where they are in the purchase process.
• Utilize dealership tools to track opportunities, view the status of the purchase process, and to communicate with our guests in the manor they want to be communicated with.
• Utilize CRM systems that saves time and increases our effectiveness with guest communication daily.

Qualifications

• At least one previous role based in customer service experience.
• Excellent teammate with collaborative attitude and eagerness to improve.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.
• Valid driver’s license.

Benefits

• Paid time off
• Medical, dental, vision, and 401k with automatic 3% company contribution
• Life insurance, disability insurance, and accident insurance
• Discounts on vehicles and services