Business Development Representative

Crunchtime helps multi-unit restaurants operate every location like their best one. Trusted by 850+ brands across 150,000+ locations worldwide, Crunchtime connects the full operations management lifecycle across inventory management, labor and scheduling, kitchen management, and operations execution, in the industry’s only complete, AI-powered suite. Top operators, including Jersey Mike’s, Five Guys, Smoothie King, Wingstop, and Chili’s, rely on Crunchtime to achieve profitability and deliver great guest experiences every day in every store.

About the role

Our team is composed of individuals who thrive in a fast-paced environment, enjoy the challenge of developing their communication skills, support and celebrate other team members, and have a propensity for being bold and taking action. As a Business Development Representative (BDR), you will drive awareness of Crunchtime’s products with leaders at well-known restaurant chains. We will teach you the latest sales techniques to engage and build relationships with executives across different brands.

Responsibilities

• Support emerging and national enterprise restaurant and convenience brands by helping them identify areas where they can improve customer experience or increase profitability.
• Conduct cold calls to identify business challenges that restaurant leaders have and convert these into introductory meetings with Account Executives.
• Follow up with leads that have expressed interest in Crunchtime’s products to convert them into introductory meetings with Account Executives.
• Leverage LinkedIn for social selling by:
  • Connecting with restaurant leaders within your territory.
  • Building your brand and promoting Crunchtime with consistent social posts.
  • Using direct messages, videos, and voice notes in LinkedIn messages to engage prospects.
  • Using SalesNav to identify contacts who have previous history with Crunchtime.
• Use Gong Engage to manage prospecting tasks, strengthen email copywriting with AI, identify top-performing emails, review AI-generated feedback for improvement, and capture account information for re-engagement.
• Leverage Marketing Campaigns to capture the attention of prospects.
• Use Salesforce to manage your territory and identify previous engagement opportunities.
• Use dashboards and reports to manage leads with the highest potential to convert to meetings and achieve your quota.
• Meet weekly with team members to strategize on engaged contacts and share best practices.
• Use techniques such as multi-threading, storytelling, mirroring, labeling, and objection handling.
• Meet monthly quota for qualified meetings and quarterly quota for opportunities created on a consistent basis.

Requirements

• Bachelor’s Degree.
• 9-12 months experience in outbound sales and cold calling.
• History of exceeding quota in a previous role.
• Strong desire to be in sales.
• Competitive drive and boldness.
• Excellent communication skills, both verbal and written.
• Ability to work cross-functionally across teams (sales, product, customer success).
• Ability to speak with VP and C-Level Executives and influence them.
• Self-sufficient, self-motivated, and consistently strives for excellence.
• Seeks opportunities to learn and develop skillset outside of formal training/enablement.
• Ability to prioritize, multitask, and adapt quickly.
• Values hard work and fast-paced environments.
• Active listening skills and ability to pick up on tonality and adapt call direction.
• Enjoys learning from and teaching team members.
• Enjoys teamwork and participating in team meetings.

Nice to haves

• Experience with Salesforce, Gong, Gong Engage, LinkedIn/SalesNav, ZoomInfo.
• Previous experience in restaurants.
• Sales internship or degree in sales.

Benefits

• Great mission-driven team members from diverse backgrounds with a strong company culture.
• Competitive pay.
• Flexible PTO.
• Paid company holidays.
• Yearly team off-sites.
• Medical, dental, and vision benefits (FSA, HSA & HRA options).
• Basic & Voluntary Life Insurance.
• 401k employer match.
• Wellness benefits.
• Commuter benefits.
• Work in an open environment on solutions reshaping business operations.
• Fun team events.
• Ability to have a big impact.
• 10 weeks of paid parental leave.
• Fitness reimbursement.
• Learning & development funds.

Pay

The anticipated annualized base salary range for this full-time position is $45,000 to $55,000 plus a variable compensation range of $28,000 to $32,000 governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives). Actual compensation is based on factors unique to each candidate, including job-related skills, qualifications, education, experience, and location.

Essential Physical & Mental Requirements

• Prolonged periods of sitting at a desk.
• Prolonged periods of typing and working at a computer.
• Ability to listen and speak over the phone or Zoom calls.
• High level of mental concentration and focus.