Business Development Representative

About the role

Join a talented team delivering immersive virtual environments and industry-leading simulation-based training solutions for the world’s top manufacturers and training organizations. CM Labs Simulations is seeking a highly motivated Business Development Representative to dynamically grow our existing base of customers. The position calls for an entrepreneurial self-starter with tenacity and ambition.

Responsibilities

• Research and prospect into electric, gas, water, and utility construction accounts to identify opportunities tied to operator training, safety, and skills development initiatives.
• Develop relationships with utility contractors, training organizations, and utility operations leaders to identify equipment training needs, procurement cycles, and key decision-makers.
• Initiate contact with potential customers through cold calling or other outbound methods.
• Create relationships with prospects to identify their potential needs and qualify their interest and viability to drive sales.
• Work closely with other teams to develop account intelligence, relationship maps, and use case opportunities through direct prospect engagement and insight tools.
• Track funding windows, grant cycles, and training budget timelines to time outreach and proposals for maximum impact.
• Map and engage stakeholders across utility organizations, including operations managers, safety leaders, training teams, and procurement contacts, to align simulator use cases with workforce development and field readiness goals.
• Present product information to prospects once needs have been identified.
• Be the first point of contact for all inbound inquiries.
• Move solid leads through the marketing funnel by arranging in-person demos, responding to questions, and connecting them with a sales rep.
• Perform regular follow-up calls or emails.
• Collaborate with sales and marketing executives to ensure company goals and targets are met.
• Manage data for new and prospective clients, ensuring all communications are logged and information is accurate.

Requirements

• Bachelor’s degree in business or related field; a technical background is an asset.
• Minimum one year of experience in a similar role.
• Experience in tech, software sales, or within a utility construction-related environment is an asset.
• Strong organization and time management skills.
• A thirst for knowledge regarding products as well as selling techniques.
• Strong resilience skills and determination traits.
• Strong interpersonal and relationship-building skills with a dynamic personality.
• Comfortable presenting to non-technical stakeholders, including operations leaders, safety personnel, and training managers, and leading prospect-facing discovery meetings.
• Positive and professional demeanor.
• Salesforce and HubSpot CRM experience is an asset.
• Experience working with marketing teams to build programs is also an asset.
• Must be based in the Orlando / Central Florida area.