Business Development Representative

What You'll Do

• Research and identify businesses in assigned franchise markets that could benefit from City Wide's services
• Execute 100+ high-quality outbound activities (calls, emails, LinkedIn messages) each day to build interest and schedule qualified appointments
• Schedule, confirm, and document appointments, creating a seamless handoff to franchise sales executives
• Maintain accurate and detailed CRM records of all outreach efforts and communications
• Collaborate regularly with franchise owners to review progress, refine outreach strategies, and deliver consistent messaging
• Provide valuable insights to leadership on prospect feedback, objections, and market trends

Requirements

• A high school diploma or equivalent required; an associate or bachelor's degree preferred
• 1-3 years of experience in outbound, inside, or sales development roles (B2B or franchise experience a plus)
• Excellent phone presence, written communication, and ability to build rapport quickly
• A high comfort level with outbound prospecting and achieving activity goals
• Familiarity with CRM platforms such as Salesforce, HubSpot, or Dynamics preferred
• A highly organized, detail-oriented, and self-motivated individual with strong follow-up skills
• A growth mindset and desire to advance into customer-facing or sales roles

Benefits

• A competitive compensation structure to include bonus
• Comprehensive benefits, including medical, dental, vision, life insurance, short- and long-term disability insurance, PTO, and 401k
• A culture rich in history and collaboration, within an exciting, fast-paced, and flexible work atmosphere that fosters continual learning and development
• Paid time to support charities of choice
• A fast-growing company with over 100 franchise locations across the US and Canada
• A culture supporting the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve

About the Role

City Wide Facility Solutions is hiring a Business Development Representative (BDR) to help our franchise owners grow their businesses.

Skills

• Outbound prospecting skills
• CRM proficiency
• Communication and relationship-building abilities
• Time management and organization skills

Pay

Competitive compensation structure to include bonus

Schedule

Flexible work schedule to accommodate franchise owner needs