Business Development Representative

About the role

The Business Development Representative (BDR) is an early-stage pipeline role responsible for identifying, reaching out to, and qualifying prospective ISV’s and partner leads on behalf of Bold Integrated Payments. This is a high-activity, top-of-funnel position — you are the first voice a prospect hears, and your job is to create the right conversation at the right time.

Responsibilities

• Prospecting & Outbound Outreach
• Execute high-volume outbound outreach via phone, email, LinkedIn and social channels to generate initial interest and book discovery calls for the BDE team.
• Develop and test personalized outreach sequences tailored to specific prospect segments, verticals, and personas within the hospitality payments space.
• Follow up persistently and professionally on all outbound touches until a call is booked, a decision is reached, or the prospect is recycled to a nurture sequence.
• Discovery Call Scheduling & Qualification
• Conduct initial qualification conversations with prospects to assess fit, decision-making authority, current payment processing setup, and openness to exploring Bold’s model.
• Apply a structured qualification framework (e.g., BANT — Budget, Authority, Need, Timing) to prioritize which prospects are ready to advance to a BDE-led discovery call.
• Schedule and confirm discovery calls between qualified prospects and the assigned BDE, providing the BDE with a complete pre-call brief including company background, prospect profile, pain points uncovered, and suggested talking points.
• Manage calendar coordination, send confirmations, and execute reminder follow-ups to maximize show rates on booked meetings.
• Meeting Preparation & Handoff
• Prepare structured meeting briefs for BDEs prior to each discovery call, summarizing prospect research, key qualification notes, relevant competitive context, and recommended discovery questions.
• Participate in or debrief after discovery calls as directed by the BDE to capture follow-up actions and identify next-step opportunities.
• Maintain clean and accurate Salesforce records for every prospect interaction, including call notes, email activity, qualification status, and scheduled meetings.
• Pipeline & CRM Hygiene
• Own your prospecting pipeline in Salesforce with accurate stage, activity, and disposition data at all times.
• Meet or exceed weekly KPIs for outbound touches, conversations held, and discovery calls booked.
• Provide weekly pipeline and activity reports to your manager, flagging any bottlenecks, quality issues, or market feedback from prospect conversations.
• Continuously refine targeting lists based on conversion data, prospect feedback, and guidance from BDEs.
• Market & Competitive Intelligence
• Develop working knowledge of the competitive landscape including Stripe, Square, Priority Payments, and other payment processors to handle common objections and position Bold’s unique value.
• Relay prospect feedback and recurring objections to the BDE and leadership teams to inform go-to-market messaging and sales strategy.

Requirements

• 1–3 years of experience in sales, business development, lead generation, or a customer-facing role — B2B experience preferred.
• Familiarity with payments, fintech, SaaS, or hospitality technology is a strong plus but not required.
• Strong verbal communicator — confident on the phone, personable in email, and effective on LinkedIn.
• Organized and detail-oriented, with the ability to manage a high-volume outreach cadence while maintaining quality and accuracy.
• Proficiency in Salesforce or a comparable CRM; experience with sales engagement tools is a plus.
• Self-starter who thrives in a structured, metrics-driven environment with clear KPIs.
• Bachelor’s degree preferred; equivalent experience and demonstrated drive considered.
• Based in or willing to relocate to the greater Atlanta, GA metro area.

Qualifications

• Based in or willing to relocate to the greater Atlanta, GA metro area.
• This position is based in the Sandy Springs, GA headquarters office.
• The standard hours of operation for this role are within 8 am – 5 pm EST.
• This is an in-person role with expectations of being in-office 3-4 days per week with light expectations (15%) of travel.

Skills

• Strong verbal communication skills
• Proficiency in Salesforce or a comparable CRM
• Ability to manage a high-volume outreach cadence
• Structured qualification framework knowledge (e.g., BANT)
• Competitive base salary
• Unlimited, flexible vacation policy
• Employee-only coverage for medical, dental, and vision insurance
• 401(k) program with available company match
• Supplemental insurance offerings
• Flexible Spending Account (FSA) and Health Savings Account (HSA) availability
• Marketplace Care Teams for emotional and spiritual support
• Employee Assistance Program, Caregiver Support Program, & an Adoption Assistance Program
• Career development and training opportunities

Benefits

• Competitive base salaries
• Unlimited, flexible vacation policy (with manager approval), plus 7 major holidays
• Employee-only coverage for medical, dental, and vision insurance; partial contribution for Employee+others coverage
• 401(k) program with available company match
• Robust supplemental insurance offerings - life insurance, disability benefit, & even discounts on pet insurance!
• Flexible Spending Account (FSA) and Health Savings Account (HSA) availability
• Marketplace Care Teams to provide emotional and spiritual support for our employees
• Employee Assistance Program, Caregiver Support Program, & an Adoption Assistance Program
• Career development and training opportunities

Pay

Salary Range: Base salary plus a Variable Compensation Plan

Compensation Plan: Bold’s BDR compensation is built to be immediately competitive in the Atlanta market while rewarding the activity and outcomes that fuel the BDE pipeline. Variable pay is tied directly to qualified meetings booked, show rates, and opportunities that result in Closed Won — the metrics that matter most for this role.

Ongoing Total OTE: $80,000 – $99,000

Schedule

The standard hours of operation for this role are within 8 am – 5 pm EST. This is an in-person role with expectations of being in-office 3-4 days per week with light expectations (15%) of travel.

Top Candidates Will Demonstrate The Following

• 1–3 years of experience in sales, business development, lead generation, or a customer-facing role — B2B experience preferred.
• Familiarity with payments, fintech, SaaS, or hospitality technology is a strong plus but not required.
• Strong verbal communicator — confident on the phone, personable in email, and effective on LinkedIn.
• Organized and detail-oriented, with the ability to manage a high-volume outreach cadence while maintaining quality and accuracy.
• Proficiency in Salesforce or a comparable CRM; experience with sales engagement tools is a plus.
• Self-starter who thrives in a structured, metrics-driven environment with clear KPIs.
• Bachelor’s degree preferred; equivalent experience and demonstrated drive considered.
• Based in or willing to relocate to the greater Atlanta, GA metro area.