Business Development Representative

Ascend Learning, a leading healthcare and learning technology company, connects a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals, and insurance brokers. Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers across the U.S., Ascend Learning was recognized as one of America’s 2025 Greatest Workplaces and Best Places to Work for Mental Well-Being for 2025.

NHA is building the next generation of allied health professionals. Since 1989, we have helped over 1.25 million people access a better future in healthcare. From innovative learning solutions to certification and career development, we partner with individuals, educators, and employers to elevate the learning experience, ensure practice and career readiness, and drive positive outcomes for the industry, allied health professionals, and ultimately patients. NHA is a brand in Ascend Learning's healthcare segment.

About the role

Since 1989, the National Healthcareer Association® (NHA) has awarded more than 1,000,000 allied health certifications and credentials. NHA is expanding product offerings to include Training Solutions in the healthcare space, committed to helping organizations employ quality professionals who improve the standard of care. As a Business Development Representative (BDR), you’ll focus on creating qualified sales leads to cultivate new business opportunities from prospects through self-sourced prospects and manage an assigned roster and Marketing qualified leads.

This position is remote, based in the United States, with a preference for working in the CST timezone.

Responsibilities

• Drive lead generation and client conversion by executing outbound calls and emails, handling inbound inquiries, and identifying high-potential prospects through effective prospecting and qualification.
• Cultivate new business with healthcare industry prospects across a U.S. assigned territory.
• Use consultative and value-based sales techniques to understand prospects’ business needs and recommend frontline healthcare training and certification product solutions to key stakeholders and decision-makers such as Healthcare CEOs, CNOs, CMOs, Nurse Educators, and Professional Development Directors.
• Conduct effective, efficient, and professional telephone, email, webinar, and social media communications to achieve performance metrics.
• Schedule and coordinate discovery meetings with aligned Sales team members as applicable.
• Foster strong client relationships and create a positive brand image by collaborating with Marketing on campaigns, maintaining accurate CRM records, and managing leads throughout the process.
• Support sales team success by participating in strategy meetings, staying informed on industry trends, understanding prospect challenges, and preparing sales plays and messaging for Call Calendar.
• Streamline the top of the sales funnel to facilitate the success of Account Managers and Solutions Executives.

Requirements

• Bachelor’s degree.
• 2+ years of recent successful sales experience with a proven track record of overachieving.
• Selling products or services to the healthcare industry considered a plus.
• Experience using CRM to manage territory.
• Previous experience, efficiency, and comfort level working remotely.
• Ability to build curiosity by creating and communicating the value of products and services to prospective and new clients.
• Proficiency presenting to small and large group audiences via conference call and/or in web-enabled environments using PowerPoint and other technologies (defined as being a clear, concise, error-free, yet persuasive spoken and written communicator).
• Ability to ask the best questions to identify prospects’ needs and provide current product solutions by communicating the value of products with active and empathy-focused listening.
• Ability to successfully collaborate and communicate with team members to ensure strong, positive, and profitable client relations through continual support throughout the sales process.
• Demonstrate a high level of professionalism with colleagues and clients daily.
• Demonstrate a high level of intellectual curiosity, problem-solving skills, and constant pursuit of knowledge with a willingness to be coached.
• Ability to offer solutions in a productive and professional manner to both clients and team members.
• High level of follow-up both internally within the organization and externally with customers.
• Ability to be self-motivated and driven with attention to detail.
• Proficiency utilizing Microsoft Word, Excel, and PowerPoint.
• Proficiency with Microsoft Teams, WebEx, and similar remote conferencing platforms.
• Able to work remotely in the CST timezone.

Pay

The current full-time annualized hiring range for this role is $42,300.00–$60,500.00 and does not include discretionary bonus or sales incentives, if applicable. Individual compensation will be determined by various factors, including relevant experience, qualifications, current business needs, and local market factors.

Benefits

• Health, dental, and vision insurance.
• Company-paid life insurance.
• 401(k) with company match.
• Paid time off and parental leave.
• Employee assistance program.
• Other employee wellness programs such as Headspace and Airvet.
• Charitable matching program.