Business Development Operations Analyst

Join the forefront of innovation and make an impact at Safran Defense & Space, Inc. Safran Defense & Space Inc. (Safran DSI), headquartered in Arlington, Va., is a leading U.S. aerospace company dedicated to supporting national defense and space missions. As a trusted partner to the U.S. armed forces, government agencies, and commercial sectors, Safran DSI delivers advanced technology solutions through its specialized business units: Assured PNT, Geospatial AI, Optronics, Space Solutions, and Testing & Telemetry.

Headquartered in Bedford, NH, Safran DSI Optronics (formerly Optics 1) is a global leader in full-service design and production of electro-optic and navigation systems. Leveraging core competencies in defense technologies, Optronics provides unmatched, first-class mission solutions for military and law enforcement personnel. We foster a high-paced, high-energy environment focused on acknowledging individual and team successes, as well as overall growth. Our team believes in supporting and enriching our community through engagement, including giving back to troops, veterans, and their families, investing in STEM education, and higher education initiatives.

About the role

Safran DSI Optronics has an opportunity for a Business Development Operations Analyst to join the Sales team. This role supports business development and sales managers in processing quotes and purchase orders in Salesforce CRM, driving quote forecasting, and KPI reporting to stakeholders for front-end operations insights.

Responsibilities

• Process quotes and purchase order receipts per standard internal operating procedures within the Salesforce environment.
• Collaborate with Purchasing, Finance, Export Control, and Operations to meet quote deadlines in support of RFQ opportunities.
• Coordinate monthly internal shipment meetings with stakeholders to align on forecasts and mitigate delays; communicate updated shipping dates to external customers if delays occur.
• Track and manage license status for orders in coordination with Export Control.
• Reconcile orders intake with Salesforce monthly.
• Update standard operating procedures as required and notify stakeholders of changes to the Salesforce environment.
• Perform onboarding and training for new Salesforce users.
• Strengthen sales administration relationships with distributors, prospects, clients, and partners in the government contracting environment.
• Perform other ad-hoc duties and change management initiatives as assigned.

Requirements

• Strong communication and presentation skills.
• Strong organizational skills and attention to detail.
• Team player with a “can do” attitude.
• Results-driven, thorough, and timely.
• Proficient with Microsoft Excel, Word, and PowerPoint.
• Demonstrated ability to collaborate effectively with team members.
• US Citizenship or Permanent Resident status.

Qualifications

• 1 to 2 years of experience in an administrative environment.
• Salesforce Cloud and CPQ experience is a plus.

Travel: less than 5% occasional travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. US Protected Individual status required (US citizen, lawful permanent resident, asylee, refugee, or temporary resident as defined at 8 USC 1160(a)).