Business Development & Marketing Specialist

The Opportunity Emerald Design Works is looking for a Business Development & Marketing Specialist to keep our business development engine running smoothly. You'll equip our business development and partnership leaders with the content, tools, and processes they need, serve as our HubSpot administrator, manage every MSA and SOW through signature, and coordinate all marketing, including our third-party marketing partners. This is an on-site role based in our River North office in Chicago or our downtown Greensboro, NC office, reporting to the Chief Executive Officer and directly supporting the Director of Strategic Partnerships. What You'll Own As our Business Development & Marketing Specialist, you'll work hands-on across business development, marketing, and operations as part of an intentionally small team. You will: Support the CEO and the Director of Strategic Partnerships with research, meeting prep, and follow-up on prospects and partnersPrepare proposals, presentations, pitch decks, and tailored materials for client and partner pursuitsTrack pipeline and partnership activity, keep next steps moving, and flag opportunities that need attentionCreate and maintain collateral (case studies, proposals, one-pagers, and email templates) in an organized HubSpot content library, keeping messaging and positioning consistent across sales and marketingDocument and refine the business development process, qualification criteria, and pipeline stages, and train new interior designers on how we win work and their role in itServe as the HubSpot administrator: users, permissions, properties, pipelines, workflows, and integrationsKeep CRM data clean and complete, set standards for how deals, contacts, and activities are logged, and train the team on HubSpotBuild dashboards and reports on pipeline, win rates, and marketing results, and report findings to leadershipManage all Master Service Agreements, Statements of Work, and Procurement Proposals from draft to fully executed, checking every document for accuracy in scope, pricing, terms, dates, and client detailsTrack signatures, follow up on outstanding agreements, and keep an organized contract recordCoordinate all marketing activity through a shared marketing calendar, including the e-newsletter, social media, website updates, and conferences and events from registration and logistics to booth materials and follow-upCoordinate with third-party marketing partners on scope, timelines, deliverables, and budgetAnd because we're an intentionally small team, you'll step in where needed to keep the business development engine moving What We're Looking For 3+ years in sales enablement, business development support, sales or marketing operations, or B2B salesExperience creating proposals, presentations, or sales content that helped win businessStrong writing and presentation skills; you can turn complex offerings into clear, persuasive materialCRM (ideally HubSpot) administration experience, including workflows, pipelines, reporting, and data managementExperience coordinating marketing, including newsletters, social media, events, and website updates, and comfort managing outside agencies and partnersExceptional attention to detail, especially with contracts such as MSAs and SOWs; organized and able to juggle several priorities at onceExperience in design, creative, or professional services, or supporting strategic partnerships or channel programs, is a plusBasic design skills (Canva, PowerPoint, Figma) and familiarity with e-signature and contract tools such as DocuSign or PandaDoc are a plus Why Emerald We're building a national commercial interiors company around one idea: exceptional design deserves exceptional delivery. You'll join us at a pivotal time, helping shape how Emerald wins work, tells its story, and builds the business development engine behind our growth. Benefits Comprehensive Medical, Dental & Vision Coverage Supporting your health and well-being every step of the wayPaid Time Off Time to rest, recharge, and return inspiredPaid Sick Time Because taking care of yourself and your family matters10 Paid Company Holidays—Including Your Birthday We believe life's milestones deserve to be celebratedMonthly Cell Phone Reimbursement Helping you stay connected wherever work takes youProfessional Development Opportunities Continuous learning, new experiences, and opportunities to grow alongside a team that values curiosity and excellenceA Collaborative Culture Work alongside talented professionals who value craftsmanship, trust, and white-glove service