Business Development Manager Sr

About the role

This role is part of our Travel Guard team. Travel Guard is a leading travel insurance brand, serving millions of leisure and business travellers worldwide. Established in 1982, we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centres across Asia, Europe, and the Americas, ensuring 24/7 support to help travellers navigate unexpected circumstances that may disrupt their plans.

Responsibilities

• Lead business development and sales efforts for Zurich Cover-More within your region, building a strong pipeline of new business opportunities while continuing to grow and support existing partner relationships.
• Identify, mature, negotiate, and close new sales opportunities, working closely with internal leaders and cross-functional teams to deliver profitable, scalable, and technology-enabled solutions for our partners.
• Lead regional business development efforts, with ownership of new business sales targets and the goal of exceeding annual revenue objectives.
• Manage the full sales cycle process, from prospecting and pipeline development through negotiation, close, launch, and ongoing client success.
• Develop and maintain a strong sales pipeline across new business prospects and existing accounts, ensuring CRM information is updated regularly and forecasts are accurate.
• Build and execute strategic new business plans for key partners, accounts, and prospects.
• Maximize cross-sell and up-sell opportunities with existing clients where applicable.
• Collaborate closely with sales leaders and internal teams across product, underwriting, pricing, operations, finance, technology, risk, compliance, legal, and project management.
• Determine efficient and profitable transaction methods with partners, leveraging appropriate technology and digital solutions.
• Track, analyze, and report on the performance of sales development activities, providing insights and recommendations for continuous improvement.
• Monitor and communicate emerging market trends, competitor activity, and economic factors that may impact business strategy.
• Represent Zurich Cover-More as a thought leader within the travel insurance industry, including active involvement with industry organizations, consortiums, client events, and conferences.
• Provide exceptional service to internal and external stakeholders while ensuring confidential information is handled in line with company and partner protocols.
• Deliver regular reporting, updates, and communication to key stakeholders across Zurich Cover-More Group.

Requirements

Bachelor’s or master’s degree preferred
5–7 years’ demonstrated sales experience within travel, financial services, or a related industry
Business-to-business sales experience required, including experience selling deals of USD $500K+

Skills

• Proven ability to prospect, negotiate, close opportunities, and exceed financial targets
• Strong “hunter” sales acumen, with the drive, motivation, and resilience to identify and convert new business opportunities
• Demonstrated track record of overachieving sales targets individually and/or through team-based success
• Strong commercial acumen, with the ability to close opportunities in line with monthly and annual targets
• Experience managing the full sales project lifecycle from opportunity identification through implementation and client success
• Strong networking skills, both externally with clients and partners and internally across a matrixed organization
• Comfort presenting to clients, partners, and industry audiences, including at conferences and external events
• Excellent communication, presentation, persuasion, and influencing skills, with the ability to work effectively with stakeholders at all levels
• Strong analytical, problem-solving, and decision-making capabilities
• Ability to collaborate, cooperate, and build relationships across a demanding, matrixed organization
• Tech-savvy, with demonstrated experience using Microsoft products, Salesforce, CRM tools, and related business systems
• Self-disciplined, self-motivated, honest, and highly accountable
• Comfortable working both independently and as part of a team, with a hands-on approach and willingness to “roll up your sleeves”
• Willingness and ability to travel to account and partner locations, as well as sales conferences, approximately 25%–50% of the time

Benefits

We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey.

Pay

The combined salary range for this position is $85,000 - $90,375 with short-term incentive bonus eligibility set at 15%.

Schedule

We offer a hybrid approach, ensuring you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.