Business Development Manager- San Antonio, TX

About Us

We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.

We started as a small operation in California. In May 1969, we acquired four hospitals and additional care facilities. Over the years, we've grown in size, scope, and capability, expanding into new markets and creating compassionate environments for those entrusting us with their care.

Today, Tenet is a leading health system and services platform with operations including hospitals, physicians, USPI, and Conifer Health Solutions. We operate 65 hospitals and approximately 510 outpatient centers. Our impact is deep, with top-notch medical specialists and service lines tailored to each community we serve. Conifer delivers healthcare-focused revenue cycle management and value-based care solutions, helping to provide better health nationwide.

About the Role

A Business Development Manager is responsible for physician outreach, specializing in service line development based on market needs and leadership direction. This role establishes and fosters relationships with physicians, physician assistants, nurse practitioners, practice managers, and schedulers to grow Tenet hospitals and service lines. The primary objective is to increase the selection of our services by educating providers on Tenet’s hospitals, programs, and differentiators, as well as resolving client concerns related to hospital operations.

Primary Desired Outcome

Increase the selection of hospital services by specialty providers.

Primary Target Audience

Specialty providers who do not have a working relationship with Tenet, as well as those that utilize Tenet for a portion of their services.

Responsibilities

• Plan and conduct in-person visits to key stakeholders at medical and surgical specialist physician offices to increase selection of hospital/market services.
• Receive ongoing guidance from Business Development leadership on providers of focus and productivity expectations.
• Evaluate and interpret current physician referral patterns and trends for market facilities’ service lines to understand market dynamics.
• Develop and gain support for business development strategies for target markets and services in collaboration with operational and medical leaders.
• Research assigned providers to understand the decision-making behind hospital selection and use this information to inform provider engagement.
• Conduct face-to-face sales meetings with clients to ensure thorough understanding of service line attributes, processes, and outcomes.
• Complete follow-up meetings with physicians and practice managers to address their desires, needs, and obstacles to growth.
• Communicate feedback from clients and partner with appropriate market/hospital resources to resolve issues.
• Prepare and present sales reports identifying trends, lessons learned, opportunities, and areas for improvement to achieve market goals.
• Continuously modify and execute business development tactics based on feedback from clients and facility leaders.
• Maintain up-to-date knowledge of the health system, hospital, and provider landscape relevant to your specialization in your defined market service area.
• Document all client engagement in the defined CRM tool on a daily basis, including outcomes and required follow-up.
• Support the implementation of key initiatives requiring relevant network development as directed by leadership.
• Perform all duties with consistently high ethical standards and strict adherence to company policies and procedures.

Requirements

• Bachelor’s degree (minimum).
• At least 5 years of experience in health system physician relations, pharmaceuticals, or medical devices.
• Exhibited success in a marketing/sales role.
• Excellent organizational, interpersonal, facilitation, and communication skills.
• Ability to work independently with minimal supervision.
• Capacity to travel within the market; selected candidate will be required to pass a Motor Vehicle Records check.