Business Development Manager - Office Products & E-Commerce

About the role

Lavazza North America is embarking on a growth plan to substantially expand its market share in the Americas. As part of this plan, a significant focus will be on the Office Product (OP) and B2B E-Commerce channel, optimizing relationships with key distributors.

Job overview

The OP and E-Commerce Development Manager is an individual contributor role responsible for developing, implementing, and leading the strategy to increase Lavazza's presence on the B2B E-Commerce side of the business. This role will work with both new and current Office Product distributors and their E-Commerce partners dedicated to the B2B side of the business.

Job responsibilities

• Lead B2B E-Commerce Strategy & Growth
• Own Channel Performance & Financial Targets
• Develop Strategic Roadmaps
• Manage Pricing & Commercial Strategy
• Oversee Digital Merchandising & Content
• Drive Joint Business Planning
• Leverage Data & Analytics
• Collaborate Cross-Functionally
• Lead Negotiations & Customer Engagement
• Support Execution & Market Presence

Professional qualifications

• Four-year college degree in Business, Marketing, or related field
• 4+ years experience in customer-facing Key/Sales Account Management required, B2B consumer goods preferred
• 4+ years experience in E-Commerce sales
• 2+ years experience selling in the Office Product channel
• Demonstrated ability to proactively interpret digital trends and think critically to challenge the status quo
• Excellent interpersonal skills and ability to manage relationships with business partners
• Strong analytic and storytelling capabilities to diagnose complex business issues, visualize data, identify insights, and recommend clear action plans

Benefits/perks

• Competitive Medical, Vision, Dental Benefits
• 401K Package
• Employee Assistance Program
• Hybrid Work Schedule
• Ability to be barista certified
• Tuition Reimbursement
• Performance Development Plans
• Employee Discounts
• Summer Fridays (Memorial Day Weekend – Labor Day Weekend)
• Flexible business casual dress code - jean friendly!
• Free coffee, anytime!