Business Development Manager - NY Boroughs

About the Role

Hydrafacial is the most-requested professional skin health treatment in the world. The Business Development Manager is the primary revenue relationship between SkinHealth Systems and its provider base — the person responsible for ensuring that every Hydrafacial account achieves its full clinical and commercial potential. This role directly drives consumable revenue, provider loyalty, and the long-term growth of the Hydrafacial brand within a defined territory.

Responsibilities

• Manage a defined territory of provider accounts for Hydrafacial and the full SkinHealth Systems treatment platform, proactively introducing new products, protocols, and treatment boosters to increase utilization and consumable reorder rates.
• Partner with each customer to develop individualized business plans that drive patient volume, improve treatment menu positioning, and increase practice revenue attributable to Hydrafacial.
• Drive second-system and trade-up device purchases within the existing customer base by identifying growth opportunities and building ROI-based business cases.
• Utilize trunk stock strategically to increase booster penetration, support in-office demonstrations, and expand treatment protocol adoption.
• Deliver hands-on clinical and business training to providers and their staff — independently or in partnership with the Regional Training Specialist — covering patient consultation, front desk coaching, and treatment protocols.
• Support provider loyalty program engagement, including the My Beauty Health app and online ordering platform, to improve operational efficiency and client retention.
• Execute field programs and in-office events to drive advanced treatment utilization and reinforce Hydrafacial's clinical and commercial value proposition.
• Collaborate cross-functionally with Capital Sales Managers, Regional Training Specialists, and Inside Business Development Managers to execute cohesive territory strategies.
• Represent SkinHealth Systems at customer events, regional meetings, and trade shows to strengthen provider relationships and brand presence.
• Maintain accurate and complete daily documentation of all customer interactions, business plans, and activities in Salesforce.
• Perform other duties as assigned.

Requirements

• High school diploma or GED.
• Minimum 5 years of account management experience selling into the aesthetics (cash-pay) market — dermatology, plastic surgery, or med-spa.
• Maintain a valid driver's license and reliable personal vehicle.
• Demonstrated success helping medical practices or med-spas build a business around a clinical product or device.
• Experience developing tools, processes, and programs designed to drive patient volume at an owner-operated business level.
• Strong clinical, sales, and business acumen with ability to communicate ROI and value proposition effectively.
• Proven track record of quota achievement and MBO attainment.
• Ability to strategically upsell, forecast accurately, and leverage internal resources to achieve goals.
• Exceptional communication, planning, and organizational skills.
• Ability to build and sustain strong client relationships that increase product utilization.
• Ability to travel up to 75% by automobile or plane.
• Flexibility to attend evening and weekend events as needed to support customer business development.

Preferred Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Aesthetic license.
• Experience with Salesforce CRM.

Physical Requirements

• Primarily field-based role requiring extensive daily driving, often 4–6 hours per day.
• Frequent air travel required; must be able to navigate airports and work in varied travel environments.
• Ability to stand, walk, and be physically present in clinical environments for extended periods of up to 8 hours.
• Must be able to lift and carry product samples, trunk stock, and demonstration materials weighing up to 40 lbs.
• Ability to perform and demonstrate Hydrafacial treatments in client locations as required.
• Prolonged periods of sitting while driving or working on a laptop between client visits.
• Occasional setup and breakdown of display or demonstration equipment at trade shows and events.

Pay & Benefits

Base Pay: $85,000/base + commission

Benefits include: Medical insurance, dental insurance, vision insurance, FSAs, HSAs, accident insurance, pet insurance, company-paid life and AD&D insurance, company-paid long-term and short-term disability insurance, 401(k) with employer match, paid time off (PTO), and paid holidays.