Jobs · Sales

Business Development Manager - North Carolina

Carnival Cruise Line · Miami, FL · 1 mo ago
RemoteRemoteSalesFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No metadata like Job ID. Remove boilerplate: EEO, legal, application instructions, etc. Must preserve all substantive info. We need to parse the posting. Key info: - Must reside in North Carolina. - Business Development Manager responsibilities: driving B2B sales growth, expanding market share by developing strategic relationships with travel agents within assigned territory. Executing territory management plans, delivering training and marketing support, promoting brand initiatives via in-person/virtual engagement. Works with Sales leadership, Strategic Partner Division, Marketing. Ideal candidate: strong sales acumen, excellent communication/presentation skills, experience in travel industry account management or business development. Essential Functions (list): - Territory Management & Strategic Sales Execution: Design and implement strategies for territory management and business development. Make assigned sales calls per week to travel agency accounts. Conduct sales blitzes to support specific company initiatives. - Travel Agent Relationship Building & Support: Foster long-term relationships with travel agents to drive sales growth. Maintain frequent contact with RVP/VP North America to ensure territory needs are met. Collaborate with the Strategic Partner Division to manage shared accounts. - Training & Education: Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes. Develop and deliver engaging training materials, including presentations, videos, and interactive content. Organize ship inspections, trade shows, pier side overnights, and seminars at sea. - Marketing & Promotional Strategy: Enhance promotional effectiveness and develop marketing strategies. Provide travel agents with promotional materials and make recommendations to improve agency marketing efforts. - Data Management & Reporting: Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM. Complete required reporting of activities and track budgeted tools. - Budget & Co-op Management: Manage territory budget and co-op marketing needs in alignment with corporate guidelines. Knowledge, Skills & Abilities (subsections): - Scope: The Business Development Manager serves as the primary liaison between Carnival and travel agency partners within a designated territory. This role is responsible for managing a portfolio of accounts, executing strategic sales initiatives, and delivering training and marketing support to drive revenue growth. The BDM operates independently in the field, representing the brand and ensuring alignment with corporate objectives across all agency interactions. - Problem Solving: The BDM must navigate a dynamic and competitive travel landscape, identifying opportunities for growth and resolving challenges that arise within agency relationships. This includes adapting strategies to meet territory-specific needs, analyzing performance data to inform decision-making, and responding to market shifts with agility. The role requires a proactive approach to overcoming obstacles and leveraging insights to optimize sales outcomes. - Impact: This role directly influences Carnival Cruise Line’s market share and revenue performance through strategic engagement with travel agents. By fostering long-term relationships, delivering impactful training, and promoting brand initiatives, the BDM ensures that Carnival remains top-of-mind among agency partners. Success in this role contributes to increased bookings, enhanced brand visibility, and stronger partnerships across the travel distribution channel. - Leadership: While not a direct people manager, the BDM demonstrates leadership through influence, collaboration, and strategic guidance. The role involves leading training sessions, coordinating cross-functional initiatives with internal teams (e.g., Strategic Partner Division), and serving as a trusted advisor to travel agents. The BDM also contributes to the broader sales strategy by sharing territory insights and participating in company-wide promotional efforts. Essential/Minimal Qualifications: - Bachelor's degree in Business, Marketing, or a related field - 5+ years of proven experience in sales and marketing, preferably within the travel or hospitality industry Essential Experience Required: - Proven experience in sales, preferably within the travel or hospitality industry - Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) - Excellent communication and presentation skills - Strong understanding of travel agent distribution channel. - Self-motivated, proactive, and results oriented. Travel: 25-50% with non-shipboard travel likely Work Conditions: Work may require employee to work inside and/or outside with exposure to changing climate and/or operate machinery. Physical Demands: (blank?). This position is classified as “remote.” As a remote role, it allows employees to work full-time from their home. It may also require regular travel to Carnival headquarters in Miami, FL for in-office collaboration. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: (list benefits) Benefits list: - Health Benefits: Cost-effective medical, dental and vision plans - Employee Assistance Program and other mental health resources - Additional programs include company paid term life insurance and disability coverage - Financial Benefits: 401(k) plan that includes a company match - Employee Stock Purchase plan - Paid Time Off - Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion. - Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. - Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year. - Other Benefits: Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends - Personal and professional learning and development resources including tuition reimbursement - On-site Fitness center at our Miami campus Also mention "#CCL About Us" but that's boilerplate maybe we can ignore. We need to include sections only if they have real specific content. So we need About the role (maybe a paragraph summarizing role). Responsibilities (list of essential functions). Requirements (maybe essential/minimal qualifications). Qualifications (maybe essential experience required). Skills (knowledge, skills & abilities). Benefits (list). Pay (not mentioned specifically; no salary info, so we should NOT include Pay section). Schedule (maybe travel % and remote work? Could be considered schedule? The posting mentions Travel: 25-50% with non-shipboard travel likely, and remote role. Could we put that under Schedule? The instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. So we can include Schedule if we have specifics like travel percentage and remote work. That seems specific. So we can have a Schedule section with that info. We must not repeat job title as heading. So headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Schedule. Possibly also "Work Conditions"? Not in list; we stick to allowed headings. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits, and

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can group them. We must not include boilerplate like EEO, legal, application instructions, etc. Also remove duplicated lines. We need to ensure we include the North Carolina residency requirement. Where to put? Could be in About the role or Requirements. Probably in About the role as a condition. Let's craft. About the role: a paragraph describing the role, mention must reside in North Carolina, remote role, driving B2B sales growth, etc. Responsibilities: list of essential functions (Territory Management & Strategic Sales Execution, Travel Agent Relationship Building & Support, Training & Education, Marketing & Promotional Strategy, Data Management & Reporting, Budget & Co-op Management). Each as

  • maybe with subpoints? We can keep each as a list item containing the description. Requirements: essential/minimal qualifications: Bachelor's degree, 5+ years experience. Qualifications: essential experience required: proven experience in sales (travel/hospitality), proficiency in MS Office, excellent communication/presentation skills, strong understanding of travel agent distribution channel, self-motivated, proactive, results oriented. Skills: knowledge, skills & abilities: Scope, Problem Solving, Impact, Leadership. Each as maybe
  • with description. Benefits: list as per benefits. Schedule: Travel 25-50% with non-shipboard travel likely; remote role allows full-time from home; may require regular travel to Carnival headquarters in Miami, FL for in-office collaboration. We must not include Pay section. Make sure no empty sections. Now produce HTML fragment. Let's write. We'll need to escape any special characters? Not needed. We'll produce:

    About the role

    ...

    Then

    Responsibilities

      ... etc. Check for duplication: Ensure we don't repeat same info across sections inadvertently but it's okay if it's distinct. Let's craft About the role paragraph: "The Business Development Manager drives B2B sales growth and expands market share by developing strategic relationships with travel agents within an assigned territory. The role resides in North Carolina and is classified as remote, allowing full-time work from home with regular travel to Carnival headquarters in Miami, FL for in-office collaboration. The manager executes territory management plans, delivers training and marketing support, and promotes brand initiatives through in-person and virtual engagement, working closely with Sales leadership, the Strategic Partner Division, and Marketing to align with corporate objectives and maximize agency performance." That captures. Now Responsibilities list items: We can break each essential function as a list item. - Design and implement strategies for territory management and business development; make assigned sales calls per week to travel agency accounts; conduct sales blitzes to support specific company initiatives. - Foster long-term relationships with travel agents to drive sales growth; maintain frequent contact with RVP/VP North America to ensure territory needs are met; collaborate with the Strategic Partner Division to manage shared accounts. - Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes; develop and deliver engaging training materials, including presentations, videos, and interactive content; organize ship inspections, trade shows, pier side overnights, and seminars at sea. - Enhance promotional effectiveness and develop marketing strategies; provide travel agents with promotional materials and make recommendations to improve agency marketing efforts. - Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM; complete required reporting of activities and track budgeted tools. - Manage territory budget and co-op marketing needs in alignment with corporate guidelines. Now Requirements list: - Bachelor's degree in Business, Marketing, or a related field - 5+ years of proven experience in sales and marketing, preferably within the travel or hospitality industry Qualifications list: - Proven experience in sales, preferably within the travel or hospitality industry - Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) - Excellent communication and presentation skills - Strong understanding of travel agent distribution channel - Self‑motivated, proactive, and results oriented Skills list (knowledge, skills & abilities) maybe each as list item with heading? But we can just list each as
    • containing the paragraph. - Scope: The Business Development Manager serves as the primary liaison between Carnival and travel agency partners within a designated territory. This role is responsible for managing a portfolio of accounts, executing strategic sales initiatives, and delivering training and marketing support to drive revenue growth. The BDM operates independently in the field, representing the brand and ensuring alignment with corporate objectives across all agency interactions. - Problem Solving: The BDM must navigate a dynamic and competitive travel landscape,

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