Business Development Manager - Manhattan, NY

About Us

Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence. Every person here is a key player in our success. We are firm believers in making the little things count each day so the big things will follow.

Job Description

The Business Development Manager is responsible for driving sales performance, expanding territory reach, and executing Hydrafacial’s strategic initiatives within a defined geographical area. This role partners with Regional Training Specialists (RTS) and Capital Sales Managers (CSM) to support device installations, business planning, and marketing efforts. The Business Development Manager also focuses on increasing treatment procedures and consumable sales through second-system and trade-up opportunities.

What You’ll Do

• Manages a defined territory of Hydrafacial customers, introducing new products, procedures, and protocols.
• Provides business development and marketing support to drive customer success.
• Edicates clients on positioning Hydrafacial treatments to optimize outcomes and reorder rates.
• Drives additional device purchases, including second systems and trade-ups.
• Utilizes trunk stock strategically to increase booster penetration and treatment utilization.
• Develops customized business plans focused on growth, menu planning, and in-office initiatives.
• Maintains loyalty programs, including the provider program and My Beauty Health app.
• Delivers hands-on training independently or with RTS support.
• Provides full office support including patient consultation, front desk coaching, and staff education.
• Conducts field programs to drive advanced utilization strategies.
• Communicates Hydrafacial’s value proposition to reinforce customer commitment.
• Plans and executes approved travel throughout the territory to meet with customers.
• Represents Hydrafacial at customer events and supports brand growth.
• Attends Global Sales meetings, regional meetings, and tradeshows as needed.
• Collaborates professionally with internal teams to ensure excellent customer service.
• Documents all visits, calls, and emails in Salesforce daily.
• Performs other duties as assigned.

What You Need to Know

• Experience/Skills/Education:
• Required: High school diploma or GED. Minimum 4+ years of account management experience in the aesthetics (cash-pay) market, specifically dermatology or plastic surgery.
• Proven success helping medical practices or med-spas build businesses around aesthetic products.
• Experience developing tools, processes, and programs to drive patient volume.
• Strong clinical, sales, and business acumen.
• Exceptional communication, planning, and organizational skills.
• Able to build strong client relationships and increase utilization.
• Able to upsell strategically, forecast accurately, and leverage resources.
• Willingness and ability to travel up to 75% by car or plane.
• Flexibility to attend evening/weekend events as needed.
• Preferred:
• Bachelor’s degree in business administration or related field.
• Aesthetic license.

Physical Requirements of the Job

• Primarily field-based role requiring extensive daily driving, often 2–4 hours per day; must maintain a valid driver's license and reliable personal vehicle.
• Frequent air travel required; must be able to navigate airports and work in varied travel environments.
• Ability to stand, walk, and be physically present in clinical environments for extended periods of up to 8 hours.
• Ability to lift and carry product samples, trunk stock, and demonstration materials weighing up to 30 lbs.
• Ability to perform and demonstrate Hydrafacial treatments in client locations as required.
• Prolonged periods of sitting while driving or working on a laptop between client visits.
• Occasional setup and breakdown of display or demonstration equipment at trade shows and events.

Pay

Base Salary: $85,000 per year + commission. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Hydrafacial's total rewards package for our employees. Other rewards may include annual bonuses, long-term incentives based on level, paid time off, and region-specific benefits.