Business Development Manager - Los Angeles, CA

Primary Responsibilities

• Build and maintain strong relationships with key decision makers in aerospace, defense, and manufacturing accounts that rely on NDT.
• Drive profitable sales growth by acquiring new customers, re-engaging dormant accounts, and expanding current partnerships.
• Proactively identify opportunities early in the sales cycle and maximize Element’s NDT share of wallet.
• Deliver business development presentations, negotiate, and close contracts in alignment with local operations and BD resources.
• Gather and analyze market intelligence, customer requirements, and competitor activity specific to NDT.
• Prepare reports and presentations on sales volume, growth by sector, and pipeline opportunities for the Rancho NDT business.
• Partner with operations to align customer expectations with lab capabilities, ensuring responsiveness and best-in-class TAT.
• Actively manage the sales process: qualifying prospects, building trust, needs assessment, solution development, and closing.
• Maintain accurate records in CRM, participate in pipeline reviews, and ensure follow-up on all quotations in a timely manner.
• Represent Element at industry associations, customer events, and professional forums focused on NDT.
• Ensure compliance with company policies, trade compliance, and applicable NADCAP / OEM / regulatory standards.

Skills

• Minimum 5 years of business development, account management, or operations experience in Non-Destructive Testing (NDT) or closely related services.
• Strong technical understanding of NDT methods (UT, RT, MT, PT, etc.) and ability to discuss testing requirements with technical and procurement stakeholders.
• Proven track record managing turnaround time (TAT) expectations and winning business based on service speed and reliability.
• Demonstrated success in aerospace, defense, or manufacturing supply chains where NDT is a critical requirement.
• Experience negotiating contracts, closing business, and achieving revenue growth targets.
• Proficiency with CRM platforms (preferably D365), pipeline management, and accurate forecasting.
• Excellent interpersonal and communication skills; ability to influence and build trust at multiple organizational levels.
• Strong business acumen with the ability to identify, qualify, and convert opportunities.
• High level of accountability, self-direction, and ability to work cross-functionally with operations and technical teams.
• Bachelor’s degree in business, engineering, materials science, or related field preferred (or equivalent NDT industry experience).