Business Development Manager (Hybrid)

About the role

Develop and manage a commercial and industrial energy-efficiency pipeline across an assigned New Jersey territory. Build strong relationships with customers, vendors, community partners, municipalities, and trade associations.

Responsibilities

• Prospect, qualify, and close energy-efficiency projects with commercial and industrial customers.
• Advance opportunities through a defined, multi-stage sales process using Salesforce and eTrac.
• Refer residential opportunities identified in the field to the appropriate residential program.
• Oversee the performance of office and field vendors contracted to deliver program services.
• Manage employee performance and ensure all required safety protocols and practices are followed.
• Lead and participate in cross-functional teams involving Customer Care, Contracting, Procurement, Legal, Marketing, IT, and other program stakeholders.
• Support the delivery of program services, improve the customer experience, and resolve business issues.
• Develop and maintain program processes while providing oversight for business controls, process improvement, and compliance.
• Identify and implement process improvements and automation opportunities.
• Monitor program Key Performance Indicators to ensure program delivery meets business-plan expectations and regulatory requirements.
• Prepare and present program and project status reports to customers and management.
• Serve as a program advocate throughout the assigned territory.
• Build relationships with community organizations, municipalities, and trade associations to increase awareness of commercial and industrial programs.
• Capture Voice of the Customer feedback and field intelligence for program teams.
• Assist with special projects as needed.
• Foster an inclusive work environment that respects diversity and values differences in individual strengths, perspectives, approaches, and personal choices.

Requirements

• Bachelor’s degree in management, engineering, business, or a related field and at least five years of experience in energy-efficiency programs and business development.
• In lieu of a degree, at least nine years of experience in energy-efficiency programs and business development.
• Experience managing vendor performance and leading cross-functional teams.
• Experience with energy-efficiency or electric-vehicle programs.
• Experience in business development and customer relationship management.
• Management or leadership experience working with cross-functional teams.
• Valid U.S. driver’s license.

Preferred Qualifications

• Certified Energy Manager certification.
• MBA or other advanced degree.

Benefits

• Health Insurance
• Sick time
• 401k

Pay

$48.00 - $53.00 per hour (Depending on experience and qualifications)