Business Development Manager (BDM) | US Remote- All Services

About the role

We are looking for an experienced Business Development Manager to drive growth across Side’s full portfolio of video game development and production services in North America. This is a broad commercial role responsible for winning new clients and growing existing partnerships across game development, co‑development art production, audio production, quality assurance (QA), localization, localization quality assurance (LQA) and player support. The successful candidate will understand, represent, and sell Side’s complete service offering to game developers, publishers, and other interactive‑entertainment companies within the assigned North American market.

Responsibilities

• Drive sustainable revenue growth through a balanced focus on new client acquisition and expansion of existing customer partnerships.
• Identify, develop, and close new business opportunities within assigned accounts and markets.
• Own and grow a portfolio of existing client relationships, developing a strong understanding of their business, production roadmaps, and evolving needs.
• Identify opportunities to broaden Side’s relationships within existing accounts through cross‑selling, new service lines, and engagement with additional teams, studios, and decision‑makers.
• Develop and execute strategic account plans that support long‑term, multi‑service partnerships and sustainable growth.
• Track industry activity, production trends, emerging technologies, and changing client needs to uncover new market opportunities.
• Build Side’s presence within the North American territory through targeted prospecting, relationship development, industry networking, and market intelligence.
• Lead client discovery conversations to understand business objectives, production needs, timelines, and commercial requirements.
• Collaborate with service‑line and delivery teams to develop appropriate solutions, proposals, pricing, and scopes of work, taking a consultative approach to add value.
• Act as the commercial point of contact for assigned accounts, bringing in the appropriate internal specialists as opportunities develop.
• Share client feedback, market intelligence, and emerging opportunities with relevant internal teams.
• Own individual revenue and business‑development targets, build and maintain a healthy pipeline of qualified opportunities, manage forecasting, and keep accurate CRM records.
• Regularly review account strategy, pipeline development, and commercial performance with leadership.

Requirements

• 5+ years of experience in business development, sales, or operations within the games or entertainment industry.
• Proven track record of managing client relationships and closing deals in creative or technical service environments.
• Strong understanding of video game development and production workflows, with familiarity across disciplines such as game development, art, audio, QA, localization, LQA, and player support.
• Ability to identify and develop opportunities across multiple service lines and position Side as an integrated, full‑service partner.
• Excellent written and verbal communication skills in English.
• Proficiency with CRM tools and MS Office or Google Workspace.
• Self‑driven, organised, and comfortable managing complex sales cycles and client relationships end‑to‑end.
• Passion for video games and player experience.
• Preferred but not essential: experience within player support.
• Existing network of contacts among producers, development leads, operations managers, or game developers in the Bay Area and the rest of North America.
• Experience working in or selling to AAA, AA, or mobile game studios.
• Exposure to selling or delivering services across multiple disciplines (e.g., art, game audio, QA, localization, game development or co‑development support).

Compensation

Competitive basic salary plus an excellent OTE with a percentage‑based commission package.

Benefits

• Group pension scheme and death‑in‑service benefit.
• Dynamic and entrepreneurial culture.
• Video‑games‑focused environment.
• The opportunity to work with video‑games pioneers creating cutting‑edge interactive entertainment.

Company overview

Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in Japan in 1994, Side has grown to become a global force in the video games industry, with over 40 studios in 15 countries and offices across North America, Europe, South America, and Asia. Its industry‑leading services include co‑development, art production, localization, audio production, quality assurance, localization QA, player support, community management, and datasets. For more information, visit www.side.inc.