Business Development Manager (BDM)

Lead a Team, Drive Results, Grow Your Career in Automotive Sales Vaden Automotive is looking for a Business Development Manager (BDM) to join our dynamic team. In this leadership role, you'll oversee a team that serves as the first point of contact for internet, phone, and live chat inquiries. Your focus will be on driving customer engagement and scheduling sales appointments while upholding the high level of service Vaden Automotive is known for. What You'll Do Respond promptly to internet, phone, and live chat leads using provided scripts to assist with vehicle availability and pricing Build rapport with potential customers, understand their needs, and guide them toward booking an appointment with the sales team Track and achieve daily appointment-setting goals Follow up with leads who are not ready to buy to keep them engaged in the sales process Supervise, train, and support the Business Development Center (BDC) team Manage team scheduling to ensure full coverage and performance Attend weekly management meetings to report on performance and discuss strategy What We're Looking For Proven Leadership Or Management Experience Is Required Prior experience in automotive BDC is a plus, but not required — we'll train the right person Background in customer service or call center environments is helpful Excellent communication and interpersonal skills A positive, goal-oriented attitude with strong follow-through Ability to excel in a fast-paced, team-based setting Strong multitasking, organizational, and problem-solving abilities High school diploma or equivalent (required) Why Choose Vaden Automotive Excellent income potential Ongoing professional training and career advancement 5-day work week Health, dental, and vision insurance Supplemental insurance (accident, disability, life, critical illness, cancer wellness) 401(k) plan with matching Paid vacation and holidays Employee assistance program Flexible schedule and flexible spending account Health savings account Professional development assistance Referral program If you're a motivated, people-first leader ready to take the next step in your automotive career, apply today and drive your future forward as a Business Development Manager with Vaden Automotive! Vaden Automotive is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.