Business Development Manager

Duties & Responsibilities

• Assume direct sales responsibility within their district.
• Develop new customer leads through sales prospecting (i.e. active research, networking, lead generation, and pipeline management).
• Responsible for understanding customer’s needs and positioning/promoting our services to meet those needs.
• Able to work with General Manager, Operations Team, Vice President of Sales, and Senior Leadership.
• Ensure effective client communication and the achievement of agreed upon client satisfaction levels.
• Utilize and update CRM to reflect current and potential customers.
• Assist in the preparation of presentation materials for more involved bids and RFPs as needed.
• Create and follow a strategic sales plan to make sure client’s expectations and GroundMasters goals are met.
• Maintain and exceed client revenue target in assigned district.
• Collect intelligence on pricing, sales, competition, clients, prospective clients, industry trends.
• Work to achieve and exceed overall sales goals and sales activity standards.
• Partner with Operations and other departments year-round to ensure the highest level of customer satisfaction.
• Review and follow up with customer service feedback for your customers and work with the General Manager if a corrective action plan is needed.
• Plan, coordinate, and execute client entertainment events/activities to help facilitate sales goals and meet annual company sales/profitability objectives.
• Control expenses to meet budget guidelines.
• Adhere to all company policies, procedures, and business ethic codes.

Qualifications

• High school diploma or G.E.D. equivalent required.
• Bachelor’s degree in related field preferred.
• Successful track record of meeting and exceeding goals.
• Excellent communication, time management, and organizational skills.
• Proficient in Microsoft Office (i.e. Word, Excel, Outlook).
• Ability to perform take-offs and prepare bid documents and specifications for landscape, snow and ice control services.
• Highly flexible and adaptable to rapidly changing environment.
• Ability to multi-task and work with pressures of deadlines.
• Strong value system (i.e. integrity, honesty).
• Well-developed sales skills with the capacity for continuous improvement.
• Must have a valid driver license.
• Proficient in use of general office equipment (fax and copy machine).

Benefits

• Competitive salary based on experience.
• Medical and dental insurance benefits.
• Company-sponsored Group Term Life & Short-Term Disability insurance.
• 401k retirement plan with company match.
• Paid vacation and holidays.