Business Development Manager

About the role

Are you looking for a career path that challenges you to unleash your full potential? Willbanks, the #1 Boiler Service company in Texas, is a family-owned business that values diversity, inclusion, and innovation, creating a work environment that promotes forward-thinking and creativity. Our people are what make us great and sets us apart from our competition.

Benefits

• Comprehensive tool packages
• Competitive compensation packages
• 401k plans
• Work-life balance
• Internal functions to get to know coworkers
• Holistic health coverage
• 10 paid holidays
• 120 hours of PTO
• Memberships to professional organizations paid for by the company
• Astros Tickets

Mission of the position

The Business Development Manager will drive the sales effort by cultivating and building new business opportunities. In conjunction with Sales and Operations Management, this position will develop and execute a structured approach to provide innovative solutions, increase company revenue, and deliver higher value solutions.

Responsibilities

• Business Growth Functions:
• Analyze and identify potential growth areas within the boiler industry, including new market segments, geographic regions, or product/service offerings.
• Develop market entry strategies and action plans to penetrate new markets and expand the company’s presence in existing markets.
• Ensure sufficient prospecting calls are made each week to identify new business opportunities with customers and prospects based on guidelines established by Willbanks.
• Perform updates within customer relationship management (CRM) software.
• Provide customer presentation development and delivery.
• Maintain a heavy focus on account acquisition.
• Identify and develop business opportunities in assigned Region and/or Market.
• Maintain a full understanding of Willbanks’ solution portfolio.
• Provide feedback on market and competitive trends within assigned Region and/or Market.
• Ensure timely follow-up of quotes and opportunities with customers.
• Prepare all necessary reports and forecasts in a timely and accurate manner, as requested by management.
• Maintain a close working relationship with the Operational Management team.
• Participate fully in training sessions, meetings, skill building, and professional development classes.
• Develop and execute sales action plans that deliver profitable growth according to the accepted business plan, with emphasis on achieving Willbanks’ revenue and margin targets.
• Update and maintain current customer information and sales activities in Willbanks’ CRM on a daily and weekly basis.
• Evaluate customer needs, understand market drivers and forces, and ensure appropriate service/product delivery and pricing.
• Upsell and cross-sell Willbanks’ solution portfolio within assigned Region and/or Market.
• Provide support as the first contact for Willbanks Sales. Coordinate with Sales Management and Operation teams.
• Represent Willbanks Group, Inc. at all trade shows, professional meetings, and industry forums as deemed appropriate by Sales Management.
• Perform all other duties as assigned.

Requirements

• Education: Bachelor’s degree in Business Administration, related field, or equivalent industry-related experience.
• Experience: Three to five years of sales experience. Business development or sales experience in the boiler, HVAC, plumbing, or other industry-related experience is a plus. Customer relationship management (CRM) experience. Knowledge of general mechanical concepts is a plus.

Skills

• Hunting and technical sales
• Detail oriented
• Customer service
• Organization
• Verbal and written communication
• Ability to work well with others in a fast-paced, high-volume environment

Core Values

• Think Forward: What got us here won’t get us there. Challenge the status quo. Anticipate.
• Lift Up: Encourage. Educate and elevate. Extend a helping hand.
• Do Right: Do what you say. No Bullshit.
• Be Great: Good is the enemy. Be the exception. Rise above. Go beyond.
• Bring Passion: Love what you do. Motivate. Inspire. Have fun.
• Improve Today: Be better. Make the world better.