Business Development Manager

Tusker began with a belief: technology should perform so people can. From our Midwestern roots to our nationwide reach, we’ve grown through partnership, precision, and a shared commitment to doing things the right way—every time. Tusker delivers integrated AV experiences that bring spaces to life—from video walls and digital signage to collaboration systems and enterprise audio. Designed to work seamlessly with IT infrastructure, our AV solutions help organizations communicate, collaborate, and engage more effectively.

About the Role

We are seeking a motivated Business Development Manager to join our team to engage with customers and follow the AV process to deliver world-class AV solutions.

Responsibilities

• Provide pre-sale and post-sale support to the AV Department and customers
• Obtain a thorough Needs Assessment and determine customer needs
• Complete an onsite Needs Assessment survey
• Complete and review the Scope of Work that provides the desired solution
• Provide support to the project and attend customer meetings to help determine needs
• Effectively demonstrate new AV products to customers
• Assist with company functions and special events
• Work with Design Engineers and Systems Engineers to prove concepts and test products
• Work with vendors to resolve product issues
• Provide resource scheduling guidance for project management and service managers
• Review scope to help determine the best technical resource to be assigned for new installations
• Provide guidance to installation managers and customers
• Assist with customer qualification by reviewing plans of similar scope and budget
• Provide support to the project—working with internal and external resources
• Maintain current information about the project in ConnectWise and/or NetSuite
• Review project estimates for accuracy
• Maintain all pertinent documents in SharePoint
• Meet performance standards of the department
• Contribute to and plan to meet GP Targets for the Fiscal Year

Skills

• Ability to interpret building blueprints, technical procedures, and governmental regulations
• Ability to write reports, business correspondence, and develop procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, area, circumference, and volume
• Ability to apply basic geometry and algebra skills
• Ability to communicate in a clear and positive manner

Qualifications

• Bachelor’s degree from a four-year university; two years of related experience and/or training; or equivalent combination of education and experience in Professional AV Systems engineering, technical theater, live events, and/or design
• Knowledge of ConnectWise, NetSuite, MS Office Suite, and D-Tools is a plus
• Valid driver’s license
• CTS Certification, or willingness to obtain

Pay

$50,000 - $75,000 a year