Business Development Manager

The Armstrong Company is a global leader in supply chain services and residential and commercial moving. Our nationwide network of local experts combine personalized attention and global reach to provide solutions tailored exactly to your needs. Whether you’re moving your household, your business, or your product, we do what it takes to get your goods where they need to go. Our world moves around you.

About the role

The Armstrong Company is seeking a high‑energy and dynamic Business Development Manager who will be responsible for identifying and generating sales opportunities. The right candidate will work well under pressure, think out‑of‑the‑box, easily initiate relaxed but informative two‑way phone conversations with prospects, and be highly self‑motivated. The candidate must understand how to assess a company’s needs and specifically cater outreach to each prospect.

Responsibilities

• Identify preferred prospects through enterprise resources and strategic sourcing methods.
• Contact potential new customers with the goal of converting prospects into clients.
• Conduct discovery calls with prospects to fully understand customer needs.
• Maintain relevant product and pricing knowledge to educate prospects on services & value propositions.
• Follow up on sales leads and develop, nurture, and maintain a robust sales pipeline.
• Retain and grow an existing client base.
• Maintain an organized and up‑to‑date system of management in Armstrong’s CRM.
• Deliver feedback to other departments and leverage every resource available.
• Consistently review KPIs as defined by sales leadership to exceed activity, territory coverage, discovery calls, qualified sales opportunities, and revenue metrics.
• Act in accordance with Armstrong DNA always.
• Any other duties as assigned by President/Partner.

Minimum Qualifications

• 5+ years of direct sales experience required.
• Bachelor’s degree preferred.
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
• Extremely self‑motivated with a diligent work ethic.
• Strong attention to detail.
• Excellent time management and prioritization skills.
• Natural curiosity and a desire/willingness to learn.
• Prior experience with CSM is a plus.

Physical Requirements

• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Regularly required to talk and hear.
• Occasionally lift office products and supplies, up to 20 pounds.
• Ability to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.